Michael Diaz
Brooklyn
Summary
Talented asset protection associate highly effective at completing facility patrols, checking belongings and maintaining visible presence in store. Well-coordinated and highly trained professional with knowledge of defensive tactics and excellent conflict management skills. Bringing several years' experience in the field and looking for permanent role with room for advancement.
Overview
13
13
years of professional experience
Work History
Asset Protection Specialist
Target
Brooklyn
03.2024 - 09.2025
- Monitored surveillance cameras, identified suspicious activities and reported incidents to management.
- Performed store walk-throughs to ensure compliance with safety and security policies and procedures.
- Provided customer service assistance, including responding to customer inquiries, resolving customer complaints and escalating issues as needed.
- Investigated shoplifting incidents by reviewing video footage, interviewing witnesses and apprehending suspects when necessary.
- Utilized effective communication skills to interact professionally with customers, colleagues and law enforcement personnel.
- Developed strategies for minimizing losses due to theft or vandalism of merchandise within the store environment.
- Collaborated with external organizations such as police departments or local authorities regarding security matters.
- Monitored store for potential theft and suspicious activity.
- Conducted regular audits of inventory and security systems.
- Documented incidents and maintained accurate records for investigations.
Target Security Specialist
Target
Brooklyn
03.2023 - 03.2024
- Conducted security assessments of computer networks and systems to identify potential vulnerabilities.
- Performed system hardening activities such as patching, user access control, firewall configuration, and anti-virus installation.
- Developed security policies and procedures for the organization in accordance with industry standards.
Macy’s Security
Macy’s
New York
08.2021 - 10.2022
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Conducted regular staff training on security policies and procedures.
Direct Marketer
Verizon
New York
05.2019 - 08.2020
- Developed marketing strategies to target new customer segments.
- Created and implemented email campaigns to generate leads.
- Analyzed customer data to identify trends in purchasing behavior.
Martial Arts Instructor
World martial arts center
Brooklyn
06.2012 - 08.2020
- Developed and implemented lesson plans for martial arts classes.
- Conducted warm-up exercises, strhing, and strength training activities.
- Instructed students on proper technique of punches, kicks, throws, holds, blocks and self-defense tactics.
- Motivated students through positive reinforcement techniques such as rewards or recognition.
- Led group sparring sessions to teach defensive strategies and skills.
- Provided one-on-one coaching for advanced level students who needed extra attention or assistance with specific skills.
Education
High School Diploma -
Bedford Academy High School
Brooklyn, NY06-2020
Skills
- Security management
- Security training
- Surveillance systems
- Asset recovery
- Shoplifter apprehension
- Customer Support
Timeline
Asset Protection Specialist
Target
03.2024 - 09.2025
Target Security Specialist
Target
03.2023 - 03.2024
Macy’s Security
Macy’s
08.2021 - 10.2022
Direct Marketer
Verizon
05.2019 - 08.2020
Martial Arts Instructor
World martial arts center
06.2012 - 08.2020
High School Diploma -
Bedford Academy High School