Michael Dilal

• Conducts pre-event safety screenings to the public for events
• Maintains safe environment
• Coordinate and oversee security operations for events, ensuring efficient deployment of personnel and resources.
• Conduct pre-event briefings to communicate security plans, assign duties, and address any potential risks or concerns
• Supervise security guards during events, providing guidance, support, and direction as needed to maintain order and safety
• Monitor crowd behavior and respond proactively to prevent disturbances or escalations, employing de-escalation techniques when necessary
• Liaise with event organizers, venue staff, and local authorities to facilitate smooth coordination and address any security- related issues.
• conduct post-event debriefings to evaluate security performance, identify areas for improvement, and implement corrective measures as needed
• maintain thorough documentation of incidents, observations, and security protocols for review and analysis
• Ensure compliance with relevant law, regulations, and industry standards pertaining to event security and crowd management

Assist with day to day operations

Worked in High School, Middle School and Elementary Schools

• Monitors and regulates access points to school to ensure safety of students, staff, and visitors
• Conducts routine patrols of school grounds and facilities to deter and detect potential security threats
• Maintain a visible presence on campus to provide reassurance and deter disruptive or unauthorized behavior
• Enforce school policies and regulations regarding safety and conduct, while fostering a positive and respectful environment
• Engages with students, staff, and visitors in a courteous and professional matter, addressing concerns and providing assistance as needed
• Document and report incidents, observations, and security breaches accurately and thoroughly for administrative review and follow-up
• Respond promptly to incidents, emergencies, and alarms, following established protocols to ensure a swift and effective resolution

• Lead and manage a team of letter carriers with daily functions
• Develop and implead strategic plans to optimize postal operations
• Ensure compliance with USPS policies, procedures, and regulations
• Foster a culture of excellence, teamwork, and high levels of customer service
• Resolve escalated customer issues and complaints effectively and efficiently
• Conducts regular training sessions to enhance employee skills and knowledge
• Drive innovation and the use of technology adoption to enhance postal services