Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Doll

Summary

Dedicated and highly skilled Surgical Case Specialist with over 12 years of experience in a Level 1 Trauma Hospital. Adept at collaborating with multidisciplinary teams to ensure the highest level of patient care. Proven track record of efficiency and quality in preparing surgical cases. Seeking a new opportunity to continue making a meaningful impact in the community and workforce.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Surgical Case Specialist / Lead Case Puller

Mission Health
11.2011 - Current
  • Assists Surgical Team by preparing surgical case carts for current and next day surgeries
  • Ensures successful operative outcomes by supplying instruments according to surgeon specific needs
  • Facilitates urgent Trauma Level surgical cases through rapid response planning with the Surgical Services Team
  • Operates automated processing equipment such as instrument sterilizers, biological incubators, and other non-automated equipment in sterile processing department
  • Maintain records, inventories, use of materials, and placement of equipment within each area serviced

Fleet Service Lead Agent

US Airways
09.2008 - 09.2011
  • Responsible for directing ground personnel to properly and effectively stage, load, and unload baggage and cargo to and from aircraft
  • Marshalled aircraft to and from arrival and departure gates in a timely and safe manner
  • Achieved record on time arrivals and departures of aircraft through efficient and well executed ground operations planning
  • Operated luggage trains to move baggage between terminal and aircraft

Field Service Technician

Advance Business Systems
02.2007 - 08.2008
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in SAVIN and RICOH brand office automation equipment
  • Maximized exceptional customer relations through use of superb customer service skills and prompt response times to customers' needs
  • Strengthened sales by recommending new products and product enhancements to customers

Education

Associate of Applied Science -

YTI Career Institute
York, Pennsylvania

Skills

Exceptional time and task management skills

Strong technical comprehension and troubleshooting abilities

Outstanding customer service and interpersonal skills

Proficient in Cerner SurgiNet and SPM Sterile Processing Management software

Certification

Certified Sterile Processing and Distribution Technician (CSPDT)

Certification Board for Sterile Processing and Distribution (CBSPD)

Issued: May 2023 Expires: May 2028 Credential ID #27958

Timeline

Surgical Case Specialist / Lead Case Puller

Mission Health
11.2011 - Current

Fleet Service Lead Agent

US Airways
09.2008 - 09.2011

Field Service Technician

Advance Business Systems
02.2007 - 08.2008

Associate of Applied Science -

YTI Career Institute
Michael Doll