Michael Duffy Jr.
West Seneca,NY
Summary
Dependable Worker with eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor.
Overview
1
1
year of professional experience
Work History
Concessions Worker
The R.O.C.K.
05.2023 - Current
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Contributed to event success by efficiently restocking supplies during peak hours or intermissions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Volunteer
Town Of West Seneca
05.2023 - Current
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
West Seneca West Senior High School
West Seneca, NY06.2026
Skills
- Customer Service
- Cleanliness Maintenance
- Professionalism and Courtesy
- Teamwork orientation
- Stress Tolerance
- Reliability and punctuality
- Teamwork and Collaboration
- Multitasking and Organization
- Supply Restocking
- Opening and closing procedures
- Problem-Solving
Timeline
Concessions Worker
The R.O.C.K.
05.2023 - Current
Volunteer
Town Of West Seneca
05.2023 - Current
High School Diploma -
West Seneca West Senior High School
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