Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Michael Duly

Michael Duly

Austin,TX

Summary

Dedicated and hard working representative. Eager to get started and bring my expertise to succeed in my role and beyond! I've accumulated a lot of high-valued social and work experience through my current and previous roles, as well as putting into effect my strong knowledge of efficient marketing, and communication for various business transactions. Including many leading managerial skills and management education. I'm a fast learner for new things, an athlete, and willing to take on many tasks!

Overview

5
5
years of professional experience
1
1
Certification

Work History

Leasing Agent

Housing Scout
09.2022 - Current
  • Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and leading great property tours.

Server

Pappasito's Cantina
12.2020 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Delivery Driver Assistant

FedEx
11.2021 - 02.2022
  • Contributed to overall team success by consistently meeting daily delivery targets and goals.
  • Efficiently sorted packages based on priority status, enabling faster processing of high-priority shipments during peak periods.
  • Collaborated with warehouse staff to efficiently organize packages for daily deliveries.
  • Seasonal employee delivering packages to drop-offs and stocking the trucks prior to taking route inside the warehouse for smooth operation.

Fast Food Employee

Chick-fil-A
09.2019 - 04.2020
  • Demonstrated versatility by cross-training in various positions such as cashier, and drive-thru attendant.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
  • Contributed in effective business operation, closing duties, bagging and delivering orders until laid off due to the covid-19 pandemic.

Volunteer

North Side Baptist Church
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
  • Participated in mission trips to the country of Honduras, and Brazil multiple times, as well as counseling local events.
  • Currently attend Vertical Chapel in Kyle, Tx and North Side Baptist when visiting family.

Education

Associate of Science - Business Administration And Management

Austin Community College
Austin, TX
2025

High School Diploma -

Weatherford High School
Weatherford, TX
2019

Skills

  • Project Time and Operations Management
  • Efficient Marketing Strategies
  • Public Presentation and Personal Speaking
  • Strong Work Ethic
  • Bilingual in Spanish and Improving Daily
  • Great Sales Representative
  • Positive Personality
  • Team Building and Problem Solving

Certification

  • Licensed Tx Real Estate Agent
  • CPR Certified

Languages

English
Native or Bilingual
Spanish
Professional Working

Accomplishments

  • Increasing Sales
  • Reducing Company Costs
  • Achieved Top Leasing Agent Reward Based on Sales
  • Implementing New Systems
  • Ability with use of Microsoft Excel and Various Technological Systematic Strategies
  • Long Lasting Attendance Rewards and Promising Dedication

Timeline

Leasing Agent

Housing Scout
09.2022 - Current

Delivery Driver Assistant

FedEx
11.2021 - 02.2022

Server

Pappasito's Cantina
12.2020 - Current

Fast Food Employee

Chick-fil-A
09.2019 - 04.2020

Volunteer

North Side Baptist Church

Associate of Science - Business Administration And Management

Austin Community College

High School Diploma -

Weatherford High School

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Michael Duly