Michael Dunbar
beavercreek,Ohio
Summary
Dynamic professional with a proven track record in customer service and inventory management at Brio Tuscan Grille. Successfully enhanced customer engagement and streamlined operations, leading to improved sales performance. Adept at supplier negotiation and conflict resolution, fostering strong relationships that drive business growth.
Overview
10
10
years of professional experience
Work History
brio-server
Brio Tuscan Grille
Dayton, Ohio
06.2025 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed dining area cleanliness and organized table settings for guests.
- Collaborated with kitchen staff to ensure timely food service and accurate orders.
Small Business Owner
The hype shop
Dayton, OH
09.2022 - 06.2025
- Managed daily operations of retail store and ensured smooth workflow.
- Oversaw inventory management and maintained stock levels effectively.
- Developed marketing strategies to promote new products and boost sales.
- Handled customer inquiries and resolved issues promptly and professionally.
- Negotiated contracts with vendors, suppliers and customers.
- Forecasted customer demand to set prices or credit terms for goods or services.
Small Business Owner
Express t's
Newark, Ohio
09.2015 - 09.2022
- Established relationships with third-party vendors who provided additional services such as custom printing or fulfillment services related specifically to our product lines.
- Oversaw inventory management and organized stock replenishment processes.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
Education
High School Diploma -
Clinton Massie High School
Ohio08-2007
Skills
- Customer service
- Inventory management
- Point of sale systems
- Supplier negotiation
- Problem solving
- Effective communication
- Conflict resolution
- Team collaboration
- Sales strategy
- Contract negotiation
- Customer engagement
- Customer relationship management
Timeline
brio-server
Brio Tuscan Grille
06.2025 - Current
Small Business Owner
The hype shop
09.2022 - 06.2025
Small Business Owner
Express t's
09.2015 - 09.2022
High School Diploma -
Clinton Massie High School