Michael Edge

• Processing, inspecting, and routing returned items. Evaluating the condition of returned goods, updating inventory, and determining whether items can be resold or must be liquidated.

Checking in members, processing new memberships, answering phones, giving club tours, and maintaining high standards of club cleanliness

• Provide exceptional customer service experience to all members, non-members, and users of the facility. Enrolling new members and assisting current members with their queries. Greeting members and users of the gym as they come through reception. Checking in members and verifying memberships. Leading a team of 10 plus employees, Creating a schedule for the front desk team, and placing orders for drinks and supplies.

• Assist 100+ customers per day, providing successful solutions in a polite manner using active listening to ensure customer retention.
• Maintain strong company product and service knowledge to better assist customers with concerns, questions and general education.
• Helped place orders.

• Customer Service.
• Mail Services including sorting mail and packages
• Certified Packing Experts
• Utilize Adobe or Microsoft for print jobs.
• Correspond with customers via email and phone.
• Send International packages.
• Notary Public.

• Engaged with customers in a professional manner
• Accurately manage customers' payment and keep a balanced register
• Helped maintain and clean garage
• Directed traffic in an efficient manner

• Engaged with customers in a professional manner
• Accurately manage customers' payment and keep a balanced register
• Regularly assisted in other tasks such as restocking and maintenance as needed

• Frequently trained and advised new personnel.
• Engaged with customers in a friendly and helpful manner.
• Took customer orders and ran the cash register.
• Cooked and prepared approximately 300 meals a day
• Regularly assisted in other tasks such as restocking prep tables, unloading supply trucks, and cleaning and disinfecting the restaurant.

• Mowed and maintained customers' yards
• Provided tree and rock removal services.
• Performed any other tasks clients and management requested.