Michael Edrosa
Las Vegas,NV
Summary
Talented individual offering over twenty years of experience in giving prompt, efficient and quality service to guests and team members. Skill Proficient in operating credit card machines, balancing cash registers and promoting upcoming bar events and programs. Competent in preparing classic cocktail recipes. Outstanding customer service anticipating guest needs, Suggestive selling, Health Codes compliance, Extensive spirits knowledge and safe serving knowledge.
Overview
12
12
years of professional experience
Work History
Experience Bartender
HMSHost Corporation
Las Vegas, NV
07.2019 - Current
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs
- Multitasked to meet customer, business operations and server needs with minimal errors or delays
- Checked identification of customers to verify age requirements needed for purchase of alcohol
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
Bartender
ARAMARK Sports and Entertainment
Las Vegas, NV
03.2015 - Current
- Checked identification of customers to verify age requirements needed for purchase of alcohol
- Prepared and served over 150 drinks per shift in high-volume concert event environment
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Bartender
Luxor Las Vegas
Las Vegas, NV
05.2011 - 04.2019
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages
- Upsold customers from shelf to premium brands and high-margin signature recipe for higher check average
- Trained over 20 new bartenders to increase knowledge of drink preparation and upselling techniques
- Recognized VIP customers immediately and provided special treatment, including preferred tables
- Engaged in small talk with over 100 patrons per day to build rapport and earn repeat business.
Education
Training Information Technology Network Specialist -
New Horizon Computer Learning Center
01.2020
High School Diploma -
Las Vegas High School
01.1995
Skills
- Food Service
- Suggestive Selling
- Beverage Preparation
- Responsible Alcohol Service
Timeline
Experience Bartender
HMSHost Corporation
07.2019 - Current
Bartender
ARAMARK Sports and Entertainment
03.2015 - Current
Bartender
Luxor Las Vegas
05.2011 - 04.2019
Training Information Technology Network Specialist -
New Horizon Computer Learning Center
High School Diploma -
Las Vegas High School
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