MICHAEL EEKHOFF
Port Townsend,WA
Summary
A business leader with a proven track record at Lawntree Services LLC., adept in operations management and customer relations. Excelled in project management, driving business growth, and fostering strong client relationships, resulting in increased repeat business. Skilled in small business operations and employee development, consistently delivering exceptional workmanship and professionalism. Managed a small business operating budget averaging in excess of $225,000 per year for the past ten years.
Overview
25
25
years of professional experience
Work History
Sole Proprietor and Owner
Lawntree Services LLC.
01.2003 - 06.2024
- Operated heavy equipment and cranes to offer full range of landscaping capability.
- Consulted with local, city and county officials to follow established policies for community development.
- Consulted with customers to assess needs and propose optimal solutions regarding landscape and irrigation systems.
- Developed strong working relationships with clients, leading to repeat business and referrals.
- Built solid reputation in our community through consistent delivery of excellent workmanship and professionalism.
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Carman Technician
Burlington Northern Santa Fe
01.2008 - 01.2010
- Performed comprehensive preventive maintenance services to extend the life of railroad cars and reduce future repair costs.
- Enhanced vehicle performance by conducting thorough inspections and diagnostics on railroad car systems.
- When called upon performed service desk duties: interacting with other crew members, answering phone calls and communicating concerns to people who needed to know.
Ironworker Foreman
Iron Industries
01.1999 - 01.2001
- Following approved blueprints placed and fastened iron rods and steel mesh together using wire and spot welds.
- Prioritized safety across job site with specific attention to load suspension, welding, and cutting.
- Maneuvered and positioned support structures before and after pouring concrete, often manipulating iron by cutting, welding, or bending. Crane operation was key to this procedure.
- When called upon performed driving duties to move materials and work force.
- Supervised average of 3 personnel.
Education
High School Diploma -
Lemoore High School
Lemoore, CA06.1987
Certificate of Vocational Training - Heavy Equipment Maintenance Technology
West Hills College - Coalinga
Coalinga, CA1991
Skills
- Small business operations
- Operations Management
- Project Management
- Employee Development
- Business growth and retention
- Employee Scheduling
- Customer Relations
- Relationship Building
- Delegating Work
Timeline
Carman Technician
Burlington Northern Santa Fe
01.2008 - 01.2010
Sole Proprietor and Owner
Lawntree Services LLC.
01.2003 - 06.2024
Ironworker Foreman
Iron Industries
01.1999 - 01.2001
High School Diploma -
Lemoore High School
Certificate of Vocational Training - Heavy Equipment Maintenance Technology
West Hills College - Coalinga