Hi, I’m
Michael Ericksen
Management/Customer Service
Fontana,CA
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills seeking new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
years of professional experience
Work History
Nixon Medical
Route Service Representative
8 2018 - 8 2023
Job overview
- Promoted positive relationships with customers to maintain consistent sales
- Managed inventory of products on delivery trucks, ensuring proper stock levels for client needs.
- Consistently met or exceeded performance metrics established by management for quality control purposes.
- Trained new Route Service Representatives thus ensuring that they were equipped with necessary knowledge and tools required for success.
Aarons Sales & Leasing
Customer Account Manager
01.2018 - 08.2018
Job overview
- Operated register, handled cash, and processed credit card transactions.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
Applebee's
Kitchen Manager
01.2015 - 02.2017
Job overview
- Motivated kitchen staff by establishing goals to increase productivity and quality
- Planned kitchen staff schedules to maximize coverage and encourage collaboration
- Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry
- Interviewed, hired, and supervised back-of-house staff to ensure smooth operations.
Education
Pennsville Memorial High SchoolPennsville, NJ
High School Diploma
Skills
Customer Service
Adaptability and Flexibility
Analytical Thinking
References
Available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancement401k matchPaid time offPersonal development programsTimeline
Customer Account Manager
Aarons Sales & Leasing
01.2018 - 08.2018
Kitchen Manager
Applebee's
01.2015 - 02.2017
Route Service Representative
Nixon Medical
8 2018 - 8 2023
Pennsville Memorial High School
High School Diploma