Michael Escamillo
San Francisco,CA
Summary
Dynamic Sales Advisor with extensive experience at H&M, excelling in customer service and product knowledge. Proven ability to foster client relationships and enhance satisfaction through expert guidance. Skilled in cash handling and team leadership, effectively training new hires to achieve sales goals and maintain a vibrant store environment.
Overview
16
16
years of professional experience
Work History
Sales Advisor
H&M
San Francisco
09.2021 - 03.2025
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Developed long-lasting client relationships by providing exceptional customer service.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Sales Advisor
H&M Hennes & Mauritz
Munich Germany
02.2019 - 12.2019
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Provided excellent customer service skills maintaining departments cashiering delegating responsibilities
Sales Advisor
H&M
San Francisco, California
09.2012 - 08.2018
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Customer service cashiering, visual merchandise
- Maintaining sales department
- Providing excellent customer service skills, delegating responsibilities with new hires training and developing
Sales Associate
Kenneth Cole
San Francisco, California /Aventura, Florida
01.2009 - 04.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Excellent customer service skills
- Commission based sales
Education
High School Diploma - General Study
San Dieguito
Encinitas, CA06.1990
Skills
- Customer service
- Sales strategies
- Product knowledge
- Cash handling
- Visual merchandising
- Team leadership
- Employee training
- Sales experience
- Customer service experience
- Sales background
- Sales training
- Client service
Reference
Melinda.luu@hm.com
Julian.verduzco@hm.com
H&M , San Francisco
(415) 653-3448
Timeline
Sales Advisor
H&M
09.2021 - 03.2025
Sales Advisor
H&M Hennes & Mauritz
02.2019 - 12.2019
Sales Advisor
H&M
09.2012 - 08.2018
Sales Associate
Kenneth Cole
01.2009 - 04.2010
High School Diploma - General Study
San Dieguito