Michael E. Schmidt
Durham,NC
Summary
Results-driven Billing Supervisor with a strong track record in leading teams, optimizing billing processes, and enhancing revenue cycle efficiency.
Overview
13
13
years of professional experience
Work History
Billing Supervisor
Cintas
Durham, NC
02.2022 - Current
- Manages billing accuracy, compliance, and timeliness
- Oversees prompt invoicing
- Provides customer support for billing inquiries
- Manages staff: Hiring, training, supervising billing team
- Ensures legal compliance for collections
- Resolves billing discrepancies
- Provides leadership for achieving departmental goals
Billing Specialist
Cintas
Fort Myers, FL
03.2019 - 02.2022
- Reviewed and analyzed service orders for accurate payments and charges
- Collaborated with operations team to verify charges and obtain necessary paperwork
- Managed Accounts Payable email inbox to address vendor inquiries and concerns
- Submitted requests for additional vendor payments or account credits
Administrative Manager
Elite DNA Therapy Services
Fort Myers, FL
03.2015 - 02.2019
- Managed operations in multiple departments during company growth, such as Credentialing, Contracting, HR, Risk Management, Compliance, and Health Information Management
- Created policies, procedures, and training programs for staff and service lines
- Collaborated with executive management and mid-level supervisors to enhance customer service and client retention
Credentialing Coordinator
Florida Cancer Specialists
Fort Myers, FL
05.2012 - 02.2015
- Upheld strict confidentiality standards, safeguarding sensitive provider information from unauthorized access or disclosure.
- Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
- Elevated client satisfaction rates through prompt resolution of any provider-related issues or concerns that arose during the credentialing process.
- Improved turnaround times for processing credentials by diligently reviewing and verifying provider eligibility.
- Reduced errors in documentation by thoroughly auditing provider files for completeness and accuracy.
Education
Certificate - Python Developer
Sololearn
08.2024
A.A. - Mathematics Focus
Edison Community College
08.2001
Skills
- Team development
- Reporting skills
- Strategic Decision-making
- Invoice processing
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
Timeline
Billing Supervisor
Cintas
02.2022 - Current
Billing Specialist
Cintas
03.2019 - 02.2022
Administrative Manager
Elite DNA Therapy Services
03.2015 - 02.2019
Credentialing Coordinator
Florida Cancer Specialists
05.2012 - 02.2015
Certificate - Python Developer
Sololearn
A.A. - Mathematics Focus
Edison Community College