Michael Espinoza
Albuquerque,NM
Summary
Professional with comprehensive experience in title and escrow services, ready to support and enhance transaction processes. Skilled in managing documentation, coordinating with clients and team members, and ensuring compliance with regulations. Strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing needs. Proficient in multitude administrative tasks, customer service, and attention to detail, ensuring smooth and efficient operations.
Overview
11
11
years of professional experience
Work History
Escrow Assistant
Centric Title and Escrow
Albuquerque, NM
10.2021 - Current
- Prepared and reviewed closing documents to guarantee accuracy and compliance with regulatory standards.
- Facilitated communication between buyers, sellers, and lenders to ensure seamless transaction processes.
- Managed escrow accounts, tracking deposits and disbursements in a timely manner.
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
- Followed-up on status of releases, policies, and return of recorded documents.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Title and Escrow Assistant
Stewart Title Guaranty Company
Albuquerque, NM
08.2020 - 10.2021
- Prepared and organized closing documents for real estate transactions, ensuring accuracy and compliance with regulations.
- Coordinated communication between clients, lenders, and agents to facilitate smooth transaction processes.
- Reviewed and verified title commitments, identifying potential issues to mitigate risks during closings.
- Conducted thorough title searches, identifying potential issues and ensuring compliance with regulations.
- Assisted clients in understanding escrow processes, enhancing customer satisfaction through clear explanations.
Manager
Sadie's Of New Mexico
Albuquerque, NM
08.2015 - 10.2020
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Evaluated employees’ strengths and assigned tasks based upon experience and training.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Trained new employees and managers in specific job requirements.
- Managed and balanced out financials in drawer, safe and deposit counting/balancing.
- Maintained efficient labor percentages while upholding high standards of customer service.
Education
High School Diploma - undefined
Sandia High School
Albuquerque, NM2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Attention to detail
- Computer skills
- Dependable and responsible
- Time management
Timeline
Escrow Assistant
Centric Title and Escrow
10.2021 - Current
Title and Escrow Assistant
Stewart Title Guaranty Company
08.2020 - 10.2021
Manager
Sadie's Of New Mexico
08.2015 - 10.2020
High School Diploma - undefined
Sandia High School