Michael Farmer
Irving
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Manager of Operations
First Watch Daytime Cafe
01.2022 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings at multiple locations by ensuring prompt resolution of issues and concerns.
Deli Clerk
Sprouts Farmer Market
03.2020 - 12.2021
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Black Hat
First Watch Daytime Cafe
08.2016 - 02.2020
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Manager
Cokers BBQ
01.2015 - 07.2016
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
High School Diploma -
Sonrise Academy
HomeSchool12-2014
Skills
- Customer service
- Quality assurance
- Inventory management
- Resource allocation
- Time management
- Problem-solving
- Conflict resolution
- Employee training
Timeline
Manager of Operations
First Watch Daytime Cafe
01.2022 - Current
Deli Clerk
Sprouts Farmer Market
03.2020 - 12.2021
Black Hat
First Watch Daytime Cafe
08.2016 - 02.2020
Manager
Cokers BBQ
01.2015 - 07.2016
High School Diploma -
Sonrise Academy
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