Michael Farmer
Virginia Beach,VA
Summary
Dynamic Assistant Manager with a proven track record at Mason's Famous Lobster Roll, excelling in customer service and team leadership. Enhanced operational efficiency through strategic inventory management and staff training, fostering a culture of excellence. Skilled in decision-making and adaptable to fast-paced environments, driving business development and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Mason's Famous Lobster Roll
Virginia Beach, VA
02.2021 - Current
- Supervised daily operations to ensure high-quality service and adherence to company standards.
- Trained and mentored staff on customer service techniques and product knowledge.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented process improvements that enhanced efficiency in order fulfillment.
Crew Member
Autobell Car Wash Inc
Virginia Beach, VA
10.2018 - 01.2021
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and managing cash flow.
- Collaborated with team members to maintain cleanliness and organization of workspace, enhancing operational efficiency.
- Assisted in training new crew members on company policies and procedures, fostering a supportive team atmosphere.
Education
High School Diploma -
Frank W. Cox High School
Virginia Beach, VABachelor of Arts - Business Economics
Hampden Sydney College
Farmville, VA05-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff management
- Sales strategies
- Negotiation
- Business development
- Adaptability and flexibility
- Marketing
Accomplishments
-Dean's List at Hampden-Sydney College-Spring of 2025.
-Graduated from Frank W. Cox High School with a 3.7 GPA.
-2022 VHSL Boys Soccer 5A State Champions.
-2022 Tidewater Boys Soccer Player of the Year.
-2022 Boys Soccer 5A Regional Player of the Year.
-4 year varsity starter
-4 year on the Men's Soccer Team at Hampden-Sydney College.
Languages
Japanese
Elementary
Timeline
Assistant Manager
Mason's Famous Lobster Roll
02.2021 - Current
Crew Member
Autobell Car Wash Inc
10.2018 - 01.2021
High School Diploma -
Frank W. Cox High School
Bachelor of Arts - Business Economics
Hampden Sydney College