Michael Fattizzo
Summary
Results-driven professional specializing in data analysis and software development. Proven problem-solving abilities and technical skills drive project success and deliver impactful solutions. Strong project management foundation with expertise in Python and SQL, ensuring effective collaboration and successful outcomes.
Overview
5
5
years of professional experience
Work History
Service Coordinator
Meijer
Bowling Green, OH
11.2023 - Current
- Analyzed daily sales and customer traffic patterns to inform staffing and workflow strategies.
- Tracked service requests, returns, and customer issues to identify trends and improve response times.
- Monitored product availability, order accuracy, and sales activity using POS and inventory systems.
- Prepared operational reports on sales performance, service volume, and customer issue trends to inform decision-making.
- Coordinated schedules and task assignments according to customer demand and team availability.
- Maintained accurate records of customer transactions and services for reporting purposes.
- Identified inefficiencies in service workflows and proposed enhancements to streamline processes.
- Collaborated with management to interpret performance metrics and adjust daily priorities effectively.
Assistant Manager
Dunkin' Donuts
Avon, Ohio
12.2020 - 08.2022
- Trained and supervised team members, monitoring performance, attendance, and task completion.
- Managed cash handling and end-of-day reporting to maintain transaction accuracy in a fast-paced retail environment.
- Analyzed daily sales and inventory trends to optimize staffing decisions and enhance store efficiency.
- Utilized point-of-sale data to identify peak business hours and adjust employee schedules accordingly.
- Monitored product usage and inventory levels to reduce waste and optimize ordering accuracy.
- Reviewed performance reports and customer traffic patterns to identify areas for operational improvement.
- Analyzed store metrics and customer demand to resolve operational challenges and improve resource allocation.
Education
Bachelor of Arts - Computer Science
Bowling Green State University
Bowling Green, OH08-2026
Skills
- Data analysis
- Predictive analytics
- Data visualization
- Python programming
- Structured query language (SQL)
- Database management
- Agile methodologies
- Project management
Private Event Organizer
- Organized and led recurring private group events, coordinating schedules, participants, event plans, and event materials.
- Designed structured interactive experiences requiring long-term planning, documentation, and real-time decision-making.
- Managed group communication, conflict resolution, and participant engagement to maintain a consistent and positive experience.
- Maintained structured records of session progress, participant decisions, individual data, and outcomes to support continuity and planning.
- Adapted plans in real time based on participant decisions, demonstrating flexibility, problem-solving, and leadership.
- Balanced multiple variables, including group objectives, event rules, resource management, and participant preferences.
Timeline
Service Coordinator
Meijer
11.2023 - Current
Assistant Manager
Dunkin' Donuts
12.2020 - 08.2022
Bachelor of Arts - Computer Science
Bowling Green State University