Michael Ferguson
Cincinnati,OH
Summary
Results-driven professional with expertise in relationship building and territory management. Remote based work experience. Particular strengths include excellent verbal and written communication skills, product knowledge, providing impeccable follow-up and a commitment to delivering superior service. Analytical, meticulous, detail-oriented, problem solver with excellent time management and organizational skills. Self-motivated People-oriented Detail-oriented Dedicated team player Superior organizational skills and Adept multi-tasker.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Health Care Recruiter
Health Carousel
Cincinnati, OH
01.2016 - 01.2017
- Reviewing applicants' resume/curriculum.
- Placing and assigning employees at clinics, hospitals, and other medical facilities.
- Communicating efficiently with employers and employees ensuring the needs of both are met in a timely and effective manner.
- Performing background checks on potential employees, as well as checking upon given references, transcripts, and credentials.
- Negotiating salary, problem-solving, and counseling, therein establishing a rapport with the job candidate.
Inside Sales Agent
DEFENDER DIRECT SECURITY
Newport, KY
- Set up new accounts, established customer credit, and set up payment methods.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Emphasized product features based on analysis of customers' needs.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Recorded prospect contact information in CRM.
- Maintained friendly and professional customer interactions at all times.
- Completed company leadership training program.
Insurance Sales Agent
Liberty Mutual
Cincinnati, OH
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Quoted and calculated premium rates for policies, using rate book, and calculator.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales
- Handled approximately outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Business Management
Marshall University
Skills
- Contract negotiation
- Medical terminology
- Cold calling
- Teambuilding
- Microsoft Office
- Decision-making
Certification
- Licensed Property and Casualty - 2020
Timeline
Health Care Recruiter
Health Carousel
01.2016 - 01.2017
Inside Sales Agent
DEFENDER DIRECT SECURITY
Insurance Sales Agent
Liberty Mutual
Business Management
Marshall University