Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Flaherty

Bellmore

Summary

Developed strong foundation in mentoring and educational support within collaborative environment. Capable of fostering positive and engaging learning experience while adapting to various needs. Eager to transition skills to new field and make meaningful contribution. Vibrant and friendly with excellent communication and teamwork abilities. Understands importance of customer satisfaction and possesses strong attention to detail in food preparation and service. Dedicated to contributing to positive dining experience and ensuring smooth restaurant operations.

Developed strong interpersonal and multitasking skills in high-paced restaurant environment. Proven ability to manage customer interactions and maintain service efficiency. Seeking to transition into new field, leveraging versatile skills in communication and task management.

Overview

2
2
years of professional experience

Work History

Tutor Volunteer

University at Buffalo
01.2024 - 05.2025
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Guided students in Chemistry, and Biology by reviewing students' textbooks, materials, and old assignments.
  • Developed strong relationships with students, fostering a positive learning environment and open communication.
  • Enhanced student comprehension by employing innovative teaching methods and tools.

Team Member

Tim Hortons
08.2023 - 05.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Gained experience in customer service, barista skills, food preparation, and the maintenance of proper efficiency in the workplace.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Education

Massapequa High School
Massapequa Park, NY

Bachelor of Science - Pharmacy

University At Buffalo
Buffalo
05-2027

Skills

  • Online tutoring
  • Creativity in teaching
  • Performance improvement
  • Science tutoring
  • Customer Service
  • Barista Skills
  • Food Preparation

Timeline

Tutor Volunteer

University at Buffalo
01.2024 - 05.2025

Team Member

Tim Hortons
08.2023 - 05.2025

Massapequa High School

Bachelor of Science - Pharmacy

University At Buffalo