Michael Floyd
Byhalia,MS
Summary
Dependable Lead Technician with extensive experience in restoration, excelling in water mitigation and mold remediation. Proven ability to train staff and delegate tasks effectively, ensuring project completion under pressure. Skilled in relationship building, consistently delivering high-quality results in emergency situations.
Overview
10
10
years of professional experience
Work History
Lead Technician
Paul Davis Restroration
06.2024 - 11.2025
- Spoke with insurance companies to gain approvals for demolition or to get guidance on a project.
- Delegated work tasks of up to 10 workers.
- Responded to emergency calls 24/7 availability.
- Inspected homes to find sources of water loss and to document every step for insurance companies.
- Perform water mitigation.
- Certified trauma cleanups.
- Fire restoration.
- Mold remediation.
- Board up buildings and houses.
Project Coordinator, Service Master
Cornerstone
11.2021 - 02.2022
- Inspected Jobsites to determine work that needed to be performed, working alongside various departments to help push projects along.
- Guided employees in commercial sanitization, disinfection.
- Captured services and documentation for multiple projects for billing.
- Bounced between several projects to insure technicians were productive and jobs were being completed in a timely manner in accordance to insurance guidlines.
- Focused on jobsite safety.
Lead Technician
Cornerstone
07.2021 - 11.2021
- Taught employees how to setup and maintain equitment.
- Focused on training empoyees in proper demolition techniques, data capture, and how to obtain authorizations.
- Worked on acclimating employees in advanced drying applications.
- Supervised employees alongside temp workers in various commercial settings during aftermath of hurricane Ida in Louisiana.
Water Technician
Service Master of Germantown
12.2015 - 09.2020
- Lead crew to scope job, identify what needed to take place in unique disaster situations.
- Learned demoliton/drying techniques.
- Specialized in water mitigation, mold remediation, and fire damage restoration.
- Obtained WTR, ASD certification.
- Trained over 19 employees in 365, MICA, demolition, structural drying.
Education
High School Diploma -
Arlington High School
Arlington, TNIIRC WRT ASD Certification
Memphis, TNSkills
- Proficient in 365
- Proficient in MICA
- Entry level Xactimate
- Google Drive
- Customer Service
- Task delegation
- Scheduling
- Relationship building
- Written/Verbal communication
- Heavy lifting
- Deadline oriented
- Staff education and training
- Works Well Under Pressure
- Multitasking and organization
Timeline
Lead Technician
Paul Davis Restroration
06.2024 - 11.2025
Project Coordinator, Service Master
Cornerstone
11.2021 - 02.2022
Lead Technician
Cornerstone
07.2021 - 11.2021
Water Technician
Service Master of Germantown
12.2015 - 09.2020
High School Diploma -
Arlington High School
IIRC WRT ASD Certification