MICHAEL FONSECA
Austin,TX
Summary
Skilled Assistant General Manager talented at maximizing business success. Contributes to culture of streamlining operations and increasing team productivity to bolster sales performance. Honed focus on customer satisfaction to improve organizational outlook.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Cinepolis Luxury Cinemas
Austin, TX
11.2020 - Current
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed daily operations of the store, including scheduling and supervising staff.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Ensured that customer service standards were met or exceeded at all times.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Identified opportunities for cost savings and operational efficiency improvements.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
Education
High School Diploma -
Raymondville High School
Raymondville, TX06-2004
Automotive Technology
Texas State Technical College - Harlingen
Harlingen, TXSkills
- Training and Development Skill
- Operations Oversight
- Customer Retention
- Operations Management
- Budget Control
- Inventory Control
Affiliations
- Outdoorsman
- Foodie
- Self made Chef
- Paitent
Accomplishments
- HIred as service manager for Cinepolis Luxury Cinemas The Woodlands Nov 2019. With Hard work, and success within the company. I was promoted to the Assistant General Manager for the Austin LocationRole June 2023
Languages
spanish
Limited
References
References available upon request.
Timeline
Assistant General Manager
Cinepolis Luxury Cinemas
11.2020 - Current
High School Diploma -
Raymondville High School
Automotive Technology
Texas State Technical College - Harlingen