Michael Forrest
Bessemer,AL
Summary
Versatile and achievement-oriented professional with a background in supervision at IHS and carpentry at R E Lacey Construction. Excelled in staff training, enhancing service delivery, and mastering carpentry techniques. Skilled in problem-solving and finish carpentry, significantly increasing customer satisfaction and productivity. Demonstrates exceptional attention to detail and a goal-oriented approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
IHS
03.2020 - 10.2022
- Trained staff on best practices to enhance service delivery.
- Conducted performance reviews to support employee development.
- Increased customer satisfaction with streamlined service procedures.
- Developed training programs for enhanced employee performance.
Carpenter
R E Lacey Construction
04.2009 - 07.2018
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Planned and executed work with proper tools and materials to maximize productivity.
Warehouse Order Selector
Dollar General Distribution Center
01.2006 - 03.2009
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Education
Associate of Applied Science - Building Construction
Lawson State Community College
Birmingham, AL12-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Problem-solving
- Attention to detail
- Framing construction
- Finish carpentry
- Hand and power tools
- Measuring and cutting
- Residential construction
- Demolition work
Accomplishments
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
Certification
- Occupational Safety and Health Administration (OSHA) 30-Hour Construction Training - OSHA.
Timeline
Supervisor
IHS
03.2020 - 10.2022
Carpenter
R E Lacey Construction
04.2009 - 07.2018
Warehouse Order Selector
Dollar General Distribution Center
01.2006 - 03.2009
Associate of Applied Science - Building Construction
Lawson State Community College
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