Michael Fowler
Sonora,CA
Summary
Dedicated Department Manager with undeniable service, employee development, and interpersonal skills. Boasts many years of experience overseeing complex department-management tasks.
Results-driven Department Supervisor known for productivity and efficiency in task completion. Specialize in team leadership, operational management, and conflict resolution. Excel in communication, time management, and adaptability, ensuring smooth department operations and effective team collaboration.
Overview
18
18
years of professional experience
Work History
Sales Floor Department Supervisor
Lowes Home Improvment
Sonora, CA
04.2022 - Current
- Monitored inventory levels, ensuring optimal stock and minimizing waste.
- Provided coaching and mentoring support to team members.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Coordinated cross-departmental initiatives to improve overall business performance.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Utilized excellent math skills to maintain accurate inventory levels.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Trained, managed and motivated employees to promote professional skill development.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Monitored department operations to ensure productivity standards were met.
- Coordinated with suppliers and vendors to negotiate contracts and secure favorable terms.
- Analyzed sales data and market trends to adapt strategies and maximize profitability.
- Assessed displays for proper stock, checked store organization, and kept aisles clear of obstacles.
- Implemented strategies to increase efficiency while reducing costs.
- Investigated potential problems or discrepancies reported by team members.
- Put together store's large displays.
- Researched out-of-stock items to find additional inventory in other store locations.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Built lasting client relationships by organizing and planning sales events.
- Ensured compliance with all safety regulations across the department.
- Worked closely with sales associates to complete tasks.
- Analyzed data to identify areas of improvement within the department.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Managed daily operations, ensuring efficient workflow and productivity.
- Mentored newly hired staff in upselling techniques to improve sales.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on new processes or procedures as needed.
- Performed opening and closing duties as part of management team and handled cash management.
- Supervised departmental employees, delegating with tasks and responsibilities.
- Conducted performance evaluations, providing constructive feedback and setting objectives.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching, and teaching skills.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
Coach
Rite of passage
San Andreas, California
08.2012 - 08.2013
- Assisted in the development and implementation of programs designed to meet specific objectives or outcomes for youth offenders.
- Actively participated in program evaluation processes by collecting data on program outcomes and making recommendations for improvement where needed.
- Identified risk factors associated with delinquent behavior among young people in order to develop strategies for prevention.
- Observed and recorded progress of each juvenile offender.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Worked with therapeutic teams to facilitate counseling and group discussions for juveniles.
- Monitored meals served in the facility to ensure proper nutrition standards were met according to policy guidelines.
- Instructed inmates in work assignments and explained tasks.
- Assisted with inmate intake by conducting interviews, reviewing paperwork, and completing assessments of new arrivals.
- Collaborated with other staff members to develop strategies for handling difficult situations with inmates.
- Supervised inmates during day-to-day activities.
- Completed daily reports.
- Counseled inmates and responded to legitimate questions, concerns and requests.
Assisted Care Giver
Hayat foundation
Lockeford, California
02.2012 - 07.2012
- Provided emotional support to clients during difficult times.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Accompanied clients to social events such as movies or plays.
- Educated families about available resources for home health care services in the local community.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Improved patient outlook and daily living through compassionate care.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Squad Leader
Us army
Fort Lewis, WS
01.2007 - 05.2012
- Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
- Led small teams in tactical operations under stressful conditions.
- Managed logistics requirements for assigned area of responsibility.
- Advised commander on tactical situations encountered during missions.
- Coordinated with other units to execute large scale military operations.
- Determined appropriate courses of action in response to changing battlefield conditions.
- Monitored equipment during simulations and live-fire exercises to detect system malfunctions and operator errors.
- Maintained and serviced personal and unit weaponry to ensure operational readiness.
- Regularly inspected weapons to ensure cleanliness and to determine if repairs would be required to maximize functionality.
- Executed patrol operations in diverse terrains to maintain area security.
- Coordinated planning and execution of operational fires to accomplish unit's mission.
Education
Leadership
Leader Opnet Course
Us Army08-2007
High School Diploma -
Calaveras High School
San Andreas, CA06-2007
Skills
- Inventory management
- Sales analysis
- Staff training
- Data reporting
- Customer relationship management
- Team leadership
- Process improvement
- Performance evaluation
- Cross-department collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Customer service
- Employee engagement
- Receiving oversight
- Growth planning
- Workflow optimization
- Workplace safety
- Process and procedure development
- Recovery management
Timeline
Sales Floor Department Supervisor
Lowes Home Improvment
04.2022 - Current
Coach
Rite of passage
08.2012 - 08.2013
Assisted Care Giver
Hayat foundation
02.2012 - 07.2012
Squad Leader
Us army
01.2007 - 05.2012
Leadership
Leader Opnet Course
High School Diploma -
Calaveras High School