Michael Franklin
Arlington,TX
Summary
Encouraging individual and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Pest Control Service Technician
Envirosmart
Irving, Texas
03.2019 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Adhered to most stringent safety procedures when applying chemicals.
- Provided great customer service to residents and leasing office associates regarding any questions or concerns in relation to treatments or service protocols.
Department Manager
Walmart
Arlington, Texas
05.2018 - 03.2019
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Salesfloor Associate
Walmart
Arlington, Texas
01.2012 - 04.2018
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
No Degree - Information Technology
MyComputerCareer.com / TechSkills
Arlington, TX08.2020
Skills
Market Conditions
- Product Knowledge
- Tracking and Documentation
- Microsoft Windows and Office
- Collaborative Team Player
- Resolving Problems and Incidents
- Retail Management
- Verbal and Written Communication
- Team Supervision
- Coaching and Mentoring
- Performance Management
Timeline
Pest Control Service Technician
Envirosmart
03.2019 - Current
Department Manager
Walmart
05.2018 - 03.2019
Salesfloor Associate
Walmart
01.2012 - 04.2018
No Degree - Information Technology
MyComputerCareer.com / TechSkills
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