Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Michael Fritz

Austin,TX

Summary

Dynamic Supervisor at Riata Ent. with a proven track record in enhancing team productivity and customer satisfaction. Skilled in training and mentoring, I implemented effective workflows and safety protocols, resolving conflicts swiftly. My goal-oriented approach and project management expertise led to significant operational improvements, fostering a collaborative and efficient work environment.

Overview

11
years of professional experience

Work History

Riata Ent.

Supervisor
05.2010 - 12.2020

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.

Education

Southwest Texas State University/Austin Community College
San Marcos, TX

Not Completed from Psychology/Business

University Overview

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Business development
  • Project management

Timeline

Supervisor
Riata Ent.
05.2010 - 12.2020
Southwest Texas State University/Austin Community College
Not Completed from Psychology/Business
Michael Fritz