Michael Gallagher
Richmond ,VA
Summary
Results-driven Billing Specialist with a proven track record in managing large accounts and ensuring invoicing accuracy. Experienced in cross-functional collaboration and problem resolution, consistently achieving over 98% on-time payments.
Overview
13
13
years of professional experience
Work History
Senior Billing Specialist
Apex Systems
Richmond, Va
2023.01 - Current
- Managed billing portfolios for major enterprise clients, including Microsoft and Amazon, ensuring timely invoicing.
- Monitored $12–16 million in monthly accounts receivable, achieving over 98% on-time payments.
- Validated purchase orders for multiple projects in Microsoft and Amazon billing portfolios, ensuring accuracy and compliance.
- Led monthly cadence calls with Microsoft to address and resolve billing discrepancies, fostering stronger client relationships.
- Previously managed billing portfolio of over 100 clients, supporting Infor Managed Services business.
- Trained 10 analysts on end-to-end billing operations for all Infor clients prior to support transition.
- Resolved two-year backlog of unbilled consultant expenses, recovering missed revenue and enhancing accuracy.
- Contributed to billing operations culture committee by planning team-building events to enhance team cohesion and morale.
Billing and Insurance Specialist
Virginia Cancer Institute
Richmond, VA
2019.05 - 2023.05
- Managed billing portfolio for Johnston-Willis Cancer Treatment Center, ensuring timely and compliant oncology services billing.
- Collaborated with Leukemia & Lymphoma Society to validate patient grant claims, securing accurate documentation and reimbursement.
- Assisted patients daily with inquiries regarding claims, insurance coverage, and billing processes.
- Trained and supervised two Cristo Rey High School student interns, guiding them on administrative tasks and professional office expectations.
Billing Specialist
Apex Systems
richmond, va
2022.05 - 2023.01
- Managed billing portfolio for Infor Managed Services, ensuring timely and accurate invoicing for all clients.
Prospect Researcher
CCS Fundraising
New York, New York
2015.06 - 2019.04
- Assessed prospective donors’ giving capacity using donor research tools including LexisNexis and WealthEngine to support capital campaign fundraising for nonprofit organizations.
Iternship
CCS Fundraising
Richmond , VA
2013.01 - 2014.01
- Gained hands-on experience in campaign strategy and donor engagement under vice president and director of St. Benedict’s Catholic Church capital campaign.
- Partnered with parish staff to migrate donor data from Microsoft Access to Excel, enhancing data accuracy and reporting efficiency.
- Created promotional materials, including fliers and brochures, to enhance visibility for capital giving campaign.
- Created promotional materials, including fliers and brochures, to enhance visibility for capital giving campaign.
Education
Bachelor of Science - Political Science
Virginia Commonwealth University
Richmond, VA2015-05
Skills
- Billing accuracy
- Accounts Receivable Oversight
- Medical billing
- Patient Account Management
- Account Reconciliation
- ERP & Finance System Proficiency
- Documentation & Reporting
- Data Research & Analysis
- Process improvement
- Project Coordination Support
- Cross‑Functional Team Collaboration
- Problem Solving & Critical Thinking
- Time & Task Prioritization
- Client Relationship
Languages
English
Native/ Bilingual
Italian
Limited
Timeline
Senior Billing Specialist
Apex Systems
2023.01 - Current
Billing Specialist
Apex Systems
2022.05 - 2023.01
Billing and Insurance Specialist
Virginia Cancer Institute
2019.05 - 2023.05
Prospect Researcher
CCS Fundraising
2015.06 - 2019.04
Iternship
CCS Fundraising
2013.01 - 2014.01
Bachelor of Science - Political Science
Virginia Commonwealth University