Dynamic Store Manager with over 11 years of experience in retail operations. Skilled in effective communication, problem solving, and time management. Dedicated to enhancing team performance and ensuring high-quality customer service.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Store Manager
Firestone Complete Auto
Wylie
04.2014 - Current
Managed daily store operations and ensured high-quality customer service.
Trained and supervised staff to maintain operational efficiency.
Developed and implemented inventory management practices for automotive products.
Maintained compliance with safety regulations and company policies.
Fostered a positive team environment through effective communication and support.
Recruited, trained and supervised new employees.
Managed inventory tracking and physical inventory counts to minimize loss.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Maintained accurate records of employee performance reviews.
Maintenance Technician
Glenbrooke Apartments
Puyallup
02.2010 - 10.2013
Maintained inventory of tools, parts, and supplies for timely repairs.
Assisted in training new technicians on safety protocols and maintenance procedures.
Ensured cleanliness and organization of maintenance work areas for safety compliance.
Documented maintenance activities and repairs in compliance with company standards.
Operated hand and power tools to complete repairs.
Maintained accurate records of all maintenance activities performed.
Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.