Michael George
North Tonawanda,NY
Summary
Adept at managing high-stress situations and delivering exceptional customer service, I honed my skills at Seneca Niagara Resort & Casino, ensuring game integrity and efficiency. My background also includes culinary roles, where I prioritized safety and quality. Known for reliability and quick decision-making, I excel in dynamic environments, always putting guest satisfaction first.
Overview
5
5
years of professional experience
Work History
Table Games Dealer
Seneca Niagara Resort & Casino
Niagara Falls, NY
01.2024 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.
- Controlled equipment such as roulette wheels to run games.
- Dealt cards and compared hands to determine winners of games such as blackjack.
Cook
Mississippi Mudds
Tonawanda, NY
05.2020 - 07.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook
Panera Bread
Amherst, NY
12.2022 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Advanced Regents Diploma - General Education
Niagara Wheatfield
Sanborn, NY06.2023
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Team player mentality
- Quick decision making
- Memory retention
- Stress tolerance
- Strong mathematical skills
- Gaming commission compliance
- Table management
- Guest service
Accomplishments
I’ve received certifications to deal specialized and skilled games such as roulette, baccarat, blackjack, and paigow poker on live gaming floors.
Timeline
Table Games Dealer
Seneca Niagara Resort & Casino
01.2024 - Current
Cook
Panera Bread
12.2022 - 02.2023
Cook
Mississippi Mudds
05.2020 - 07.2023
Advanced Regents Diploma - General Education
Niagara Wheatfield