Michael Gilligan
Glen Head,NY
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
5
5
years of professional experience
Work History
Store Manager
Williston wellness
Williston Park, NY
11.2020 - 11.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Established store tactics and strategies to achieve operational performance and sales goals.
Cashier
Biltmore Beach Club
Massapequa, NY
06.2018 - 08.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
North Shore Senior High School
Glen Head, NY06-2018
International Business Management
University of Chester
United KingdomBusiness Management
SUNY College At Old Westbury
Old Westbury, NYSkills
- Partnership Building
- Customer Service Management
- Store Operations Oversight
- Talent Recruitment
- Retail Inventory Management
- Customer Relations
- Team Motivation
- Problem-Solving
- Sales Professional
Accomplishments
- Nassau County Soccer Coaches Association 2016 All Confrence
Timeline
Store Manager
Williston wellness
11.2020 - 11.2023
Cashier
Biltmore Beach Club
06.2018 - 08.2019
High School Diploma -
North Shore Senior High School
International Business Management
University of Chester
Business Management
SUNY College At Old Westbury
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