Michael Gil Norena
Fall River,MA
Summary
Experienced hospitality professional with over 7 years of customer service and banquet operations experience. Skilled in high-volume environments, event service, and delivering exceptional guest experiences. Professional, reliable, and detail-oriented with strong teamwork skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender · Server
Atlantic Fish Co.
Boston, MA
09.2020 - Current
- Provide high-quality service in a fast-paced, high-volume environment
- Support banquet and special events including setup, service, and breakdown
- Assist bartenders with bar setup, restocking, and guest service
- Maintain cleanliness and professional service standards
Barback · Events Staff
Tuscan Kitchen
Boston, MA
01.2021 - 01.2023
- Supported banquet and private events in a high-end hospitality setting
- Assisted bartenders and service staff during large-scale events
- Set up banquet rooms, tables, and service stations
Food Runner · Busser · Events Staff (Permanently Closed)
Top of the Hub
Boston, MA
01.2019 - 01.2020
- Assisted with banquet and special event service
- Delivered food efficiently while supporting service staff
Education
High School Diploma -
I.E.D
ColombiaSkills
- Banquet & Event Service
- Customer Service
- High-Volume Service
- Team Collaboration
- Bar & Beverage Support
- Time Management
- Professional Communication
Certification
- Student Pilot Certificate
- Valid Driver’s License
Languages
English
Professional Working
Timeline
Barback · Events Staff
Tuscan Kitchen
01.2021 - 01.2023
Bartender · Server
Atlantic Fish Co.
09.2020 - Current
Food Runner · Busser · Events Staff (Permanently Closed)
Top of the Hub
01.2019 - 01.2020
High School Diploma -
I.E.D