Michael Girzhu

Collaborated with team members to elevate customer service standards and responsiveness.

• Resolved customer complaints with professionalism and empathy, ensuring timely issue resolution.
• Helped customers find specific products, answered questions, and offered product advice.
• Maintained cleanliness of store environment including floors, windows, displays.
• Fostered relationships with peers and upper management, contributing to collaborative team success.

• Installed carpet tile, laminate, and hardwood flooring in residential and commercial settings.
• Prepared surfaces by removing old flooring and clearing debris.
• Maintained clean work areas to ensure safety and efficiency throughout projects.
• Kept tools and equipment in optimal condition for improved operational efficiency.