Michael Godesky
Customer Service And Data Processing
Pittsburgh,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Data Intake Specialist
AmerisourceBergen
Monroeville, PA
03.2014 - Current
- Read source documents and entered data into patient profiles.
- Responded to customer inquiries about program services and kept records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Made outbound calls to doctors' offices to obtain necessary information.
OFAC Document Review Specialist
PNC Bank (Aerotek Staffing Agency)
Pittsburgh, PA
04.2013 - 10.2013
- Read source documents and entered data.
- Compiled, sorted, and verified the accuracy of data.
- Maintained logs of activities and completed work.
- Performed other duties as assigned
Customer Service Assistant
Dollar Bank
Pittsburgh, PA
10.2012 - 02.2013
- Assisted customers with opening new accounts.
- Answered customer questions about accounts and bank services and policies.
- Processed transactions and maintained balancing record.
- Assisted with various daily branch operating tasks.
Recordings Specialist
Financial Dimensions Inc.
Pittsburgh, PA
11.2006 - 05.2012
- Served as account manager for all recordings clients.
- Prepared mortgage documents for recording at county courthouses.
- Responded to all questions and concerns from recordings clients concerning document processing.
- Managed the shipping of all outgoing packages.
- Performed data entry and administrative tasks as needed
Education
Bachelor of Science - Business And Psychology
University of Pittsburgh
Pittsburgh, PA 08.2001 - 12.2005
Certrificate of Completion - Introduction To Nonprofit Management
Community College of Allegheny County
Pittsburgh, PA 04.2021 - 04.2021
Skills
Complaint resolution
Documentation and reporting
Call center operations
Data entry background
Accurate
Dependable and Responsible
Affiliations
Member, Psi Chi National Honors Society
Member, Golden Key International Honor Society
Member, National Society of Collegiate Scholars
Volunteer, Tree Pittsburgh
Volunteer, American Civil Liberties Union of Pennsylvania
Timeline
Certrificate of Completion - Introduction To Nonprofit Management
Community College of Allegheny County
04.2021 - 04.2021
Data Intake Specialist
AmerisourceBergen
03.2014 - Current
OFAC Document Review Specialist
PNC Bank (Aerotek Staffing Agency)
04.2013 - 10.2013
Customer Service Assistant
Dollar Bank
10.2012 - 02.2013
Recordings Specialist
Financial Dimensions Inc.
11.2006 - 05.2012
Bachelor of Science - Business And Psychology
University of Pittsburgh
08.2001 - 12.2005