Michael Gomes
Edmond,OK
Summary
Confident and faith-driven student; passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding communication and people skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
JK by Chef King
Oklahoma City, OK
01.2024 - Current
- Maintaining an excellent atmosphere to create a hospitable dining ambiance.
- Serving patrons food and beverages with a friendly and positive attitude
- Responded quickly to guest inquiries or complaints in a professional manner.
- Adhered to all safety and sanitation policies when handling food and beverage items.
Bayhost
Topgolf
Oklahoma City
02.2022 - 09.2022
- Developed a better understanding of the company's product offerings, creating greater enjoyment
- Provided excellent customer service and maintained consistent rapport
- Having trained in leadership to develop staff at other locations.
Sales
Bob Howard Chevrolet
Edmond
- Built rapport with clients by providing quality customer service and problem-solving
- Established personal connections with customers, exceeding customer service expectations
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
Education
Bachelor of Science - Biology
University of Central Oklahoma
Edmond05-2027
Bachelor of Science - Criminal Justice
University of Central Oklahoma
Edmond, OK05.2025
High School Diploma -
Putnam City North High School
Oklahoma City, OK05.2021
Trade Certification - Criminal Justice
Francis Tuttle Technology Center - Rockwell
Oklahoma City, OK05-2021
Skills
Proven expertise in customer service demonstrated through consistently high satisfaction ratings and the ability to handle complex inquiries with efficiency and empathy Exceptional communication skills, both verbal and written, enabling clear and effective interaction with clients and team members Strong leadership abilities, with a track record of successfully managing and motivating teams to achieve organizational goals Excellent time management skills, ensuring the completion of tasks and projects within deadlines while maintaining high-quality standards
Certification
Council on Law Enforcement Education and Training
First Aid/CPR
Languages
English
Full Professional
Bengali
Limited
Spanish
Elementary
References
References available upon request.
Timeline
Server
JK by Chef King
01.2024 - Current
Bayhost
Topgolf
02.2022 - 09.2022
Sales
Bob Howard Chevrolet
Bachelor of Science - Biology
University of Central Oklahoma
Bachelor of Science - Criminal Justice
University of Central Oklahoma
High School Diploma -
Putnam City North High School
Trade Certification - Criminal Justice
Francis Tuttle Technology Center - Rockwell
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