Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
Michael Gray

Michael Gray

Real Estate
Collierville,TN

Summary

An experienced trainer in team building and successful in energizing and empowering teams. Also, proficient in the areas of instructional development with proven analytical and crisis intervention proficiency. Interpersonal abilities with excellent oral and written communication skills are clear in classroom lectures. A high expertise in training in executive protection, security assessments, electronic surveillance and emergency medical services. An interface with the public and community groups are extensive and handson. Knowledgeable Real Estate Broker with 27 years of experience in real estate. Having the honor to serve on numerous Boards to include Memphis and Shelby County Land Use & Control Board, Vice-Chairman of the Board for W.E.B. DuBois Consortium of Charter Schools Inc, Treasurer of the Board for SEPTA - Shelby County Regional Special Education PTA, and Trustee of the New Sardis Baptist Church and now currently the Principal Broker/ Co-Owner of Herenton Homes, LLC. Ambitious Real Estate Broker and client advocate skilled in establishing buyer and seller partnerships to foster stress-free real estate sales transactions. Proven success in contract negotiation and housing market monitoring. Strong focus on sales marketing to increase clientele.

Overview

42
42
years of professional experience
10
10
Certification

Work History

Principal Broker

Herenton Homes, LLC
Memphis, TN
02.2020 - Current
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Compared properties possessing similar features to determine competitive market prices.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Conducted research and contributed to property, tenant and market analysis to identify as thought leader and increase production.
  • Established and developed real estate agency, driving recruitment and operational growth.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Increased project productivity by collaborating with builders, investors and developers

1st AID/CPR/AED Training Instructor

W.E.B. DuBois Consortium Of Charter Schools
Memphis, TN
03.2014 - 04.2019
  • Trained how to administer first-aid care in emergency situations, while remaining level-headed.
  • Assessed student needs to develop effective CPR/AED training plans as directed by American Red Cross.
  • Integrated technology resources to maximize training success.
  • Maintained compliance with company standards, regulatory requirements and quality goals according to American Red Cross.

Commercial/Industrial/Residential Builder

Michal Homes
Memphis, TN
01.2006 - 11.2012
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Gained experience and recognition to analyze and follow manuals, schematic diagrams, blueprints and other specifications
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Deputy Director of Operations

City Of Memphis Public Library
Memphis, TN
01.2007 - 06.2009
  • Supported business growth through strategic planning and process development.
  • Streamlined company processes and procedures while enhancing customer satisfaction.
  • Leveraged experience through vital management positions guiding business to success.
  • Formulated analysis assessments to make informed decisions on proposed projects.
  • Monitored internal controls to protect client facilities and assets.
  • Made decisions with broad and positive impact on security management operations.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Developed and launched loss-prevention program, reducing incident by 85%

Deputy Director of

City Of Memphis Public Services & Neighborhoods
Memphis, TN
01.2003 - 07.2005
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Provided journal entries and performed accounting on accrual basis.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Completed audit papers by thoroughly documenting audit tests and findings.
  • Maintained integrity of general ledger and chart of accounts.
  • Collected and reported monthly expense variances and explanations.
  • Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits.
  • Monitored over 200 employees' day-to-day activities and made plans to rectify issues
  • Secured 100% satisfaction rate for all 17 Branches 0f operations.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients

Chief of Security Mayor's Office

Memphis Police Department
Memphis, TN
11.1979 - 01.2003
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Developed improved training methods with focus on public safety and officer awareness.

Education

MBA - Business Administration And Management

Union University
Jackson, TN
12.2010

Associate of Applied Science - Emergency Medical Technician (EMT)

Southwest Community College
Memphis, TN
05.2005

Master of Arts - Crisis Management

University of Memphis
Memphis, TN
08.2003

Associate of Science - Political Science

LeMoyne-Owen College
Memphis, TN
05.1995

Skills

  • Market monitoring
  • Rental management
  • Training and Development
  • Team Building
  • Excellent Communication
  • Written Communication
  • Critical Thinking
  • Appraisal procedures
  • Sales brochure development
  • Home tours
  • Promotion and advertising
  • Financing requirements
  • Real estate law
  • Sales-savvy

Certification

Area of Expertise

• Real Estate Broker Licensed July 1995 - present) Tennessee/ Mississippi

• Leadership Memphis Class of 2018

• Leadership MAAR (Memphis Association of Realtors) Class of 2022

• Instructor Development Workshop 16hr Memphis Area Association of Realtors March 2022

• American Red Cross First Aid CPR/AED Instructor 2015 - present

• W.E.B. DuBois Consortium of Charter Schools 1st AID/CPR/AED Training Instructor

• Memphis Police Academy Executive Protection Training Instructor 1998 - 2003

• Memphis Police Academy Instructor School (POST Certified) April 1998

Areas of Certification

• Master Graduate, REALTOR® Institute (MGRI)

• Graduate, REALTOR® Institute (GRI)

• Certified Real Estate Brokerage Manager (CRB)

• Seller Representative Specialist (SRS)

• Seniors Real Estate Specialist® (SRES®)

• e-PRO® (e-Pro)

• Pricing Strategy Advisor (PSA)

• Real Estate Negotiation Expert (RENE)

• Short Sales and Foreclosure Resource® (SFR®)

Timeline

Principal Broker

Herenton Homes, LLC
02.2020 - Current

1st AID/CPR/AED Training Instructor

W.E.B. DuBois Consortium Of Charter Schools
03.2014 - 04.2019

Deputy Director of Operations

City Of Memphis Public Library
01.2007 - 06.2009

Commercial/Industrial/Residential Builder

Michal Homes
01.2006 - 11.2012

Deputy Director of

City Of Memphis Public Services & Neighborhoods
01.2003 - 07.2005

Chief of Security Mayor's Office

Memphis Police Department
11.1979 - 01.2003

MBA - Business Administration And Management

Union University

Associate of Applied Science - Emergency Medical Technician (EMT)

Southwest Community College

Master of Arts - Crisis Management

University of Memphis

Associate of Science - Political Science

LeMoyne-Owen College
Michael GrayReal Estate