Michael Graziano
The Bronx,NY
Summary
Positive and diligent Type professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering Number years of Industry experience paired with goal-oriented and performance-minded approach.
Overview
27
27
years of professional experience
Work History
Assistant Maintenence Property.manager
BUILDING MANAGEMENT ASSOCIATES
885 Bruckner Blvd
06.2007 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Maintained sufficient number of units market-ready for lease.
- Administered operations to handle needs of more than Number tenants across Number property units.
Custodian
Board Of Education
The Bronx, NY
01.2000 - 06.2005
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Assistant Handyman
Corpus Cristi Monastery
The Bronx, NY
04.1997 - 02.1999
- Strengthened relationships with clients by addressing their concerns promptly and professionally, leading to repeat business opportunities.
- Demonstrated adaptability through proficiently handling diverse repair requests from clients across various industries.
- Maximized efficiency in completing assigned tasks through proper time management strategies such as setting priorities based on deadlines or complexity of work required.
- Enhanced property functionality by performing regular maintenance and repairs on buildings and equipment.
- Assisted in the successful renovation of multiple properties through diligent work on various tasks, including painting, carpentry, plumbing, and electrical repairs.
- Reduced downtime for clients by quickly diagnosing issues and implementing effective solutions.
- Promoted a safe working environment by adhering to company guidelines and OSHA regulations during all assignments.
- Performed preventative maintenance on tools and equipment to maximize their longevity and reduce repair costs for the company.
Education
Satellite Academy Bronx
Bronx, NY06.1998
Skills
- Property Inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Maintenance knowledge
- Maintenance Scheduling
- Administrative Support
- Vendor Management
- Maintenance Coordination
- Compliance Monitoring
- Preventive Maintenance
Languages
Spanish
Full Professional
Timeline
Assistant Maintenence Property.manager
BUILDING MANAGEMENT ASSOCIATES
06.2007 - Current
Custodian
Board Of Education
01.2000 - 06.2005
Assistant Handyman
Corpus Cristi Monastery
04.1997 - 02.1999
Satellite Academy Bronx