Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Michael Greer

Watkinsville,GA

Summary

Seasoned Small Business Owner with 15 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Entrepreneurial Owner with experience and solid history of business success.

Overview

20
20
years of professional experience

Work History

Owner

Cotton House Embroidery
Athens, GA
08.2009 - Current
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Delivered excellent customer service to clients and fellow employees.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Developed business plan and budget to maximize profitability.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Set pricing structures according to market analytics and emerging trends.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Regional Sales Manager

Southland Graphics
Athens, GA
03.2004 - 08.2009
  • Obtained 10 new collegiate licenses within my first year.
  • Negotiated the contract with UGA Athletics for the Promotions Department for two years.
  • Obtained the Mass Marketing License from UGA within my first 2 months.
  • Developed strategies and plans for regional sales growth.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Established relationships with key accounts in the region through personal visits and phone calls.
  • Identified opportunities for cross-selling and up-selling within existing customer base.
  • Created and maintained sales environment to support business objectives.
  • Monitored competitor activities and analyzed pricing trends in the region.
  • Supervised sales strategy, training, team structure, and communication of regional sales program.
  • Resolved customer inquiries promptly as well as escalated issues when necessary.
  • Created promotional campaigns to increase sales in the region.
  • Provided technical advice and support on product features and benefits to customers.
  • Maintained accurate records of all sales activities including leads generated and closed deals.
  • Cultivated an environment that fostered teamwork among regional sales staff members.
  • Negotiated contracts with distributors, vendors, retailers. in the region.
  • Collaborated with product development team to create new products tailored to local markets.

Education

Bachelor of Science - Education

University of Georgia
Athens, GA
08-2002

Skills

  • Business Management
  • Marketing Tactics
  • Business Development
  • Relationship Building
  • Client Service
  • Sales Leadership
  • Sales Oversight
  • Cash Flow Optimization
  • Partnership Development
  • Customer Relations
  • Bidding Processes

Affiliations

  • Enjoy fishing, hunting and anything outdoors.
  • Love playing sports with my kids.

Accomplishments

  • Elected to the Athens Sports Hall of Fame, 2018.
  • Three year Letterman in football at UGA, '97-'99.
  • Gulf South Conference Champion, VSU '01.

Timeline

Owner

Cotton House Embroidery
08.2009 - Current

Regional Sales Manager

Southland Graphics
03.2004 - 08.2009

Bachelor of Science - Education

University of Georgia

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Michael Greer