Michael Griffin
College Station,TX
Summary
Accomplished Senior Telecommunications Technician and Driver with a proven track record at Exelis and AutoZone. Expert in GPS route planning and enhancing network security, demonstrating exceptional time management and customer service skills. Reduced operating costs significantly, while fostering strong client relationships through reliability and professional excellence. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
12
12
years of professional experience
Work History
Driver
AutoZone
09.2023 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Senior Telecommunications Technician
Exelis
04.2012 - 04.2014
- Reduced operating costs by recommending more energy-efficient telecommunications hardware solutions where appropriate.
- Streamlined workflow processes with effective cable management and routing techniques.
- Enhanced network security by implementing encryption protocols and firewalls to protect sensitive information.
- Established strong working relationships with vendors, negotiating favorable terms for equipment purchases and maintenance contracts.
- Ensured seamless communication for clients through troubleshooting and repairing complex telecommunication systems.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
Education
No Degree - Computer Networking
Pikes Peak Community College
Colorado Springs, CO10-1993
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- GPS and route planning
- Defensive Driving
- Driving in Adverse Conditions
Timeline
Driver
AutoZone
09.2023 - 03.2024
Senior Telecommunications Technician
Exelis
04.2012 - 04.2014
No Degree - Computer Networking
Pikes Peak Community College
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