Michael Grinage-Dubay
Ocoee
Summary
Dynamic Inventory Specialist with a proven track record at Keystone Automotive, enhancing inventory accuracy through meticulous cycle counts and effective problem-solving. Skilled in customer service and teamwork, I consistently improved operational efficiency while maintaining a safe work environment. Proficient in data entry and inventory control, I foster strong relationships to drive success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Keystone Automotive
01.2022 - 03.2025
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
Automotive Repair Technician
Prime Xample Llc
02.2019 - 04.2022
- Provided exceptional customer service, addressing client concerns promptly, professionally, and courteously at all times.
- Streamlined workflow processes for increased productivity and reduced downtime in the automotive shop.
- Leveraged strong problem-solving skills to identify underlying causes of automotive issues and develop effective solutions that addressed both immediate concerns and potential future complications.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all technicians.
- Consistently met or exceeded performance goals set by management for both quality of workmanship and timeliness of repairs.
- Improved customer satisfaction by providing accurate diagnostics and efficient repair services.
- Collaborated closely with colleagues to complete complex repairs that required additional expertise or specialization in a specific area of automotive technology.
- Increased repeat business by building strong relationships with customers through excellent service and communication.
- Enhanced team collaboration by sharing technical knowledge and expertise with colleagues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Warehouse Order Selector
Publix Distribution Center
06.2017 - 08.2019
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
Customer Service Representative
Westgate Lakes Resort & Spa
12.2014 - 09.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
ASE Certified As An Automotive Collision Tech. - Automotive Collisions
Orange Technical College
Orlando, FL05-2025
Associate of Science - Business Administration And Management
State College of Florida
Bradenton, FL06-2012
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Warehouse operations
- Adhesive bonding techniques
- Workplace safety adherence
- Plastic repair techniques
- Dent repair mastery
- Continuous learning mindset
- Automotive electrical systems
- Quality control measures
- Damage assessment accuracy
- Automotive HVAC systems
- Vehicle disassembly and reassembly
- Structural component repair
- Corrosion protection application
- Excellent work ethic
- Auto body repair
- Hand tool proficiency
- Quality-focused
- Paint matching
- Repair assessment
- Spray gun operation
- Estimating costs
- Defect removal
- Damage assessment
- Body panel repair
- Schematics experience
- Fiberglass repair
- Upholstery removal
- Attentive to detail
- Body part replacement
- Collision repair
- Problem-solving
- Time management
- Excellent communication
- Spray painting
- Fluid exchanges
- Preventive Maintenance
- Brake systems
- Axle repairs
- Replacing parts
- Driveability diagnostics
- Filter replacements
- Engine repair
- Bearing replacement
- Computer diagnostics
- Manual transmissions
- Clutch repairs
- Maintenance scheduling
- Chassis lubrication
- Steering mechanisms
- Exhaust systems
- Gasket replacements
- Preventative maintenance
- Used parts management
- Engine oil changes
- Automatic transmissions
- Coolant flushes
- Hand and power tools
- Engine rebuilds
- Rebuilding engines
- Strong work ethic
Certification
ASE certified repair technician.
i-car
Timeline
Inventory Specialist
Keystone Automotive
01.2022 - 03.2025
Automotive Repair Technician
Prime Xample Llc
02.2019 - 04.2022
Warehouse Order Selector
Publix Distribution Center
06.2017 - 08.2019
Customer Service Representative
Westgate Lakes Resort & Spa
12.2014 - 09.2016
ASE Certified As An Automotive Collision Tech. - Automotive Collisions
Orange Technical College
Associate of Science - Business Administration And Management
State College of Florida
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