Michael Guerrero
San Antonio,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
2004
2004
years of post-secondary education
Work History
Merchandise manager
Dollar Tree Stores
Devine, Texas
09.2023 - Current
- Managed inventory levels to ensure product availability and minimize stockouts.
- Collaborated with suppliers to negotiate pricing and delivery schedules.
- Trained team members on product knowledge and visual merchandising standards.
- Implemented inventory management systems for efficient tracking of stock levels.
- Provided ongoing training for staff members on how best to utilize merchandise resources.
- Placed prices and descriptive signage to enhance displays and promote items.
- Ensured that all merchandise was properly labeled according to company policy.
Fresh Produce Team Member
Walmart
Devine, Tx
- Stocked fresh produce shelves with high-quality fruits and vegetables.
- Assisted customers in selecting fresh produce items for their needs.
- Maintained cleanliness and organization of the produce department area.
- Monitored product freshness and removed expired items promptly.
- Followed safety guidelines while handling food products in the store environment.
- Provided excellent customer service by greeting customers in a friendly manner and responding to their requests promptly.
- Performed regular restocking of fresh produce shelves, ensuring items were properly rotated and labeled.
- Provided excellent customer service while responding to inquiries and resolving complaints in a timely manner.
- Inspected incoming shipments of produce for quality assurance purposes.
- Conducted daily maintenance checks on equipment used in the department such as scales, slicers.
- Maintained a clean and safe work environment by adhering to departmental sanitation standards.
- Followed proper food handling techniques when preparing produce for sale in accordance with health regulations.
- Monitored the expiration dates on perishable items and removed any outdated or damaged goods from the sales floor.
- Attended training sessions related to job duties as scheduled by management.
- Weighed, priced, packaged, and labeled produce for sale.
- Rotated stock to maintain freshness.
- Greeted customers and offered to help locate produce items.
Commercial Assistant
AutoZone
San Antonio, Texas
- Maintained accurate records and files to ensure easy access to information.
- Facilitated the preparation of reports by gathering and compiling relevant data.
- Conducted research to support various projects and enhance decision-making processes.
- Coordinated daily operations of the commercial department to ensure efficient workflow.
- Created invoices for customers according to agreed terms and conditions.
- Performed basic accounting duties for clients to maintain fully compliant and accurate records.
- Performed other duties as assigned by supervisor or manager.
- Resolved customer complaints in an efficient manner while maintaining positive relationships with clients.
- Generated monthly sales reports for management review by collecting, analyzing and summarizing data from various sources.
- Organized and maintained customer records, including contact information and purchase histories.
- Followed up on payments from clients through phone calls or emails.
- Implemented efficient filing storage system to improve team storage and retrieval processes.
- Monitored inventory levels and placed orders for stock replenishment when necessary.
- Collaborated with other departments to ensure timely delivery of goods and services to clients.
- Targeted potential and past clients to identify new business opportunities.
- Suggested improvements to increase efficiency and profitability by reducing waste.
- Developed and maintained client relationships through regular communication and excellent service.
Education
Luther Burbank High School
San Antonio, TexasSkills
- Inventory management
- Visual merchandising
- Quality assurance
- Customer relationship management
- Staff training
- Order processing
- Effective communication
- Problem resolution
- Attention to detail
- Team collaboration
- Time management
- Stock replenishment
- Shipment processing
- Product pricing
- Inventory control
- Report generation
- Stockroom organization
- Sales floor resets
- Problem-solving
- Quality control
Timeline
Merchandise manager
Dollar Tree Stores
09.2023 - Current
Fresh Produce Team Member
Walmart
Commercial Assistant
AutoZone
Luther Burbank High School