Michael Guillotte
Bayou La Batre,AL
Summary
Dynamic and detail-oriented professional with extensive experience at Circle K, excelling in cash handling and customer satisfaction. Proven ability to enhance operational efficiency and build strong customer relationships, leading to increased loyalty. Skilled in multitasking and problem-solving, consistently delivering exceptional service while managing inventory and training team members effectively.
Overview
9
9
years of professional experience
Work History
Clerk
Circkle K
Mobile, AL
05.2019 - 11.2024
- Managed multiple priorities to ensure timely completion of assignments.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Oversaw inventory management to prevent shortages, ordering supplies proactively.
- Set a positive example for cashier team, fostering professionalism and respect.
- Optimized checkout efficiency by managing cashier schedules during peak hours.
- Supported cashiers and customer service staff with refund and defect inquiries.
- Verified daily cashier batches for accuracy by checking receipts, checks, and cash.
- Trained cashier team on procedures and strategies to boost customer satisfaction.
Cashier
Churches Chicken
Mobile, AL
01.2016 - 03.2019
- Assisted customers upon entry, quickly identifying and addressing their needs.
- Executed cash register operations with high accuracy for various payment methods.
- Ensured balanced cash drawer at shift's end through meticulous accounting practices.
- Reorganized and restocked merchandise in front lanes to enhance visibility.
- Fostered customer relationships to drive repeat business opportunities.
- Employed flexible scheduling and additional shifts to meet business demands effectively.
- Guided customers through purchase processes and reward program enrollment.
- Controlled inventory levels efficiently, minimizing shortages and waste.
Education
Alma Bryant High School
14001 Hurricane Blvd, Irvington, AL 3654405.2015
Skills
- Client satisfaction
- Cash management strategies
- Task prioritization and multitasking
- Relationship development
- Quality assurance and control
- Fundamental accounting skills
- POS operations expertise
- Sales proficiency
- Payment handling techniques
- Effective communication skills
- Team collaboration and peer relations
- Time optimization strategies
- Customer engagement and support
- Analytical problem-solving skills
- Adaptability and flexibility in tasks
- Innovative thinking approaches
- Conflict resolution strategies
Timeline
Clerk
Circkle K
05.2019 - 11.2024
Cashier
Churches Chicken
01.2016 - 03.2019
Alma Bryant High School