Michael Hall
Summary
Detail-oriented Retail Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
9
9
years of professional experience
Work History
Department Manager
Menards
Fox Lake, IL
08.2015 - 02.2018
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Performed opening and closing duties as part of management team and handled cash management.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
Department Manager
Menards
Vernon Hills, IL
02.2018 - 12.2020
Store Manager
Menards
Burlington, WI
12.2020 - 11.2021
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Executed merchandising to support store sales growth.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Resolved customer complaints in a professional manner.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Store Manager
Menards
Racine, WI
11.2021 - 11.2023
Operations Supervisor
Menards
Eau Claire, WI
11.2023 - Current
- Oversaw implementation of procedures, goals and objectives within operations.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Directed employees on how to use equipment properly and safely.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
Education
High School Diploma -
Grany Community High Scool
Fox Lake, IL05-2015
Skills
- Staff Management
- Sales Reporting
- Employee Scheduling
- Performance Management
- Loss Prevention
- Problem-Solving
- Motivational Leadership
- Operations
- Customer Service
- Distribution Center Training
- Forklift and Order Selector Trained
Timeline
Operations Supervisor
Menards
11.2023 - Current
Store Manager
Menards
11.2021 - 11.2023
Store Manager
Menards
12.2020 - 11.2021
Department Manager
Menards
02.2018 - 12.2020
Department Manager
Menards
08.2015 - 02.2018
High School Diploma -
Grany Community High Scool