Proven track record in customer service and restaurant management, with experience as Assistant Maitre d' and Specialty Restaurant Manager for Carnival Cruise Lines. Demonstrated ability to enhance guest experiences and streamline operations in high-pressure environments. Strong leadership skills with a focus on team development and operational efficiency.
Directed operations at II Viaggio, a distinguished specialty restaurant within Carnival. Prior to managing II Viaggio, I worked as Assistant Matra de on my first contract.
Provided exceptional service to high volume of daily customers.