Farbod Michael Hariri
Granada Hills,CA
Summary
"I am a seasoned sales professional with nearly 8 years of experience, including 4 years in the wireless industry. Throughout my career, I have consistently aimed for top performance and have built a strong personal brand within the companies I've worked for. Motivated, self-driven, dependable, and a team player, I am dedicated to achieving results. I believe in the future of AT&T and am eager to contribute significantly to the company's growth and goal attainment."
Overview
9
9
years of professional experience
Work History
Intergraded Solutions Manager
AT&T
Sherman Oaks, CA
04.2021 - Current
- Utilize CRM for lead management to increase market share penetrations and enhance customer relationship management.
- Spearheaded company growth and brand development by expanding the market and driving sales.
- Develop and close deals with customers and small businesses by creating and presenting quotes and generating contracts for wireless, fiber, and DirectTV accounts.
- Partner with consumers and small/medium businesses to identify tailored solutions.
- Maintain detailed records of calls and appointments using Salesforce and Excel.
- Employed friendly and persuasive strategies to address objections effectively.
- Tailor product and service offerings to individual customer needs through education and consultation.
- Established new accounts, ensuring seamless setup, operational integrity, and meticulous attention to account details. Cultivated ongoing customer relationships to maintain customer satisfaction and loyalty.
Solutions Specialist
Verizon Wireless
Porter Ranch, CA
01.2019 - 04.2022
- Successfully upsold and cross-sold accessories and warranties, enhancing customer satisfaction and revenue.
- Informed customers about the latest promotions, sales incentives, and offerings, resulting in cost savings and increased sales.
- Engaged customers with open-ended questions to identify products that best met their needs.
- Efficiently resolved customer concerns to boost overall satisfaction ratings.
- Adapted to changing business needs while exceeding sales goals and effectively executing business plans.
- Collaborated with team members to surpass group sales targets, frequently exceeding quotas.
- Negotiated and closed deals with minimal supervision.
Lead Sales Representative
Sprint
Beverly Hills, ca
08.2017 - 11.2018
- Promoted product and service offerings to drive revenue.
- Managed store opening and closing procedures, including cash drawer counts and bank deposits.
- Monitored the performance of the sales team and implemented improvements as needed.
- Trained and mentored new team members and Sales Associates. .
- Reported sales metrics and district statistics to management.
- Conducted promotional sales calls to expand the client base.
- Provided high-quality customer service, fostering client satisfaction and loyalty.
- Consistently achieved or exceeded company-defined sales quotas for consecutive months.
- Handled merchandise returns and exchanges.
- Cultivated empathetic client relationships and gained a reputation for surpassing sales goals.
- Effectively communicated sales and promotions to customers in an engaging manner.
Education
Glendale community college
Los Angeles Trade Tech Center
2017
Skills
- Outstanding Sales Performance
- Exceptional Communication Skills
- Proficient Problem Solving Expertise
- Effective Organizational Proficiency
- Energetic and Motivated Work Style
- Keen Sense of Urgency and Responsiveness
- Innovative Problem Solving Strategies
- Dedicated Work Ethic and Commitment
- Strategic Negotiation Proficiency
- Efficient Order Processing and Management
- Advanced Critical Thinking Abilities
- Self-Motivated and Proactive Work Approach
- Strong Initiative and Capability to Work Independently
Timeline
Intergraded Solutions Manager
AT&T
04.2021 - Current
Solutions Specialist
Verizon Wireless
01.2019 - 04.2022
Lead Sales Representative
Sprint
08.2017 - 11.2018
Glendale community college
Los Angeles Trade Tech Center
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