Michael Harlow
Hominy,OK
Summary
Surveillance Officer with strong expertise in surveillance operations and video analysis. Demonstrated ability to ensure regulatory compliance while training and developing team members. Skilled in managing crisis situations effectively, contributing to overall operational success.
Overview
41
41
years of professional experience
Work History
Surveillance Officer
Osage Casinos in Skiatook
Skiatook, Oklahoma
06.2010 - Current
- Monitored audio equipment, video equipment and one-way mirrors to observe cheating or theft by employees and patrons.
- Supervised and trained new team members in surveillance operations and best practices.
- Used audio-video equipment to observe casino or hotel operations for cheating or theft.
- Reviewed video surveillance footage to identify individuals and support investigations.
- Operated electronic surveillance equipment to observe, track and document gambling activities on gaming floor.
- Enforced adherence to state gaming regulations and company policies and procedures.
- Located individuals engaged in theft, cheating and embezzlement.
Correctional Lieutenant
Oklahoma Department Of Corrections
Hominy, Oklahoma
08.1984 - 06.2010
- Supervised daily operations, ensuring compliance with safety protocols and departmental policies.
- Developed and implemented training programs for new correctional staff, enhancing operational efficiency.
- Coordinated inmate rehabilitation initiatives, fostering positive behavioral changes among offenders.
- Conducted regular performance evaluations for staff, offering constructive feedback and support.
- Managed incident reporting processes, maintaining accurate documentation of all occurrences.
- Led crisis intervention efforts, effectively addressing emergency situations in high-stress environments.
- Ensured adherence to security measures, reducing potential risks within the correctional facility.
- Facilitated conflict resolution between inmates, promoting a safer living environment.
- Implemented strategies for staff development, improving team morale and retention rates.
- Monitored inmate activities, identifying potential issues and taking preventive actions.
- Collaborated with mental health professionals to address inmate psychological needs.
- Reviewed and updated operational procedures to align with best practices and legal standards.
- Trained staff on emergency response protocols, ensuring preparedness for various scenarios.
- Analyzed incident data to develop insights for improving safety and security measures.
- Provided leadership and supervision to subordinate staff.
- Responded promptly to emergency situations in accordance with established guidelines.
- Evaluated employee performance, providing feedback as necessary.
- Conducted investigations of inmate disturbances and incidents.
- Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
- Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
- Provided guidance to staff on proper application of correctional policies and procedures.
- Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
- Developed, monitored and revised operational policies and procedures.
- Assessed staffing needs and implemented appropriate corrective actions when needed.
- Monitored security systems for compliance with established protocols.
- Implemented appropriate discipline measures following review of investigation results.
- Ensured compliance with state and federal statutes regarding treatment of inmates.
- Coordinated unit activities with other departments within the facility.
- Attended meetings with community partners to discuss collaborative approaches to criminal justice reform efforts.
- Interpreted laws, rules and regulations governing the operations of a correctional facility.
- Facilitated communication between inmates and other members of the criminal justice system.
- Participated in court proceedings as required by law or department policy.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Diffused disruptive behavior by verbal interventions.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Communicated information regarding security, safety and operations through chain of command.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Searched building and grounds, living quarters and work areas for contraband.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Received and inspected mail and property from visitors on behalf of designated inmates.
- Supervised visitation and checked visitors for proper identification and contraband.
- Conducted urinalysis tests on staff and inmates to test for illicit drugs.
- Issued security badges and passes to guests and visitors.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Maintained order in building and on grounds of prison.
- Conducted fire, safety and sanitation inspections.
- Supervised and made cell assignments.
- Settled disputes between inmates.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Coordinated shakedowns to locate and remove unauthorized items.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Promoted safety, order, and functionality of facility.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
Education
High School Diploma -
Hominy
Hominy, OK05-1980
Skills
- Surveillance operations and electronic surveillance
- Video analysis and incident reporting
- Regulatory compliance
- Crisis management
Accomplishments
Correctional Officer Supervisor of the Eastern region 1998.
Timeline
Surveillance Officer
Osage Casinos in Skiatook
06.2010 - Current
Correctional Lieutenant
Oklahoma Department Of Corrections
08.1984 - 06.2010
High School Diploma -
Hominy