Michael Harris
Long Beach,CA
Summary
I am skilled in MS Office and relationship building, and my previous experience in both my work life and school life have prepared me for consistently meeting tight deadlines. I place heavy emphasis on the importance of leadership and time management, in success, leading me to prioritize efficiency and team collaboration. As the elected Director of Conference skills and research of Cal State Long Beach's Model United Nations team, it was my job to read over all topics that would be discussed at research, in order to be able to help fellow delegates understand the topic and find ways to find solutions that were both meaningful and realistic to the countries they represented. This has given me good experience in tailoring solutions specific to those that need my help. As Director of conference skills, it was also my job to help other delegates improve their oral speaking, presentation, and research skills through various workshops, lesson plans, and activities that bolstered these skills.
Overview
7
7
years of professional experience
Work History
Associate
In-N-Out Burger
11.2018 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Server
Italian Home Made
07.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Shoe Palace
04.2017 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Political Science
California State University - Long Beach
Long Beach, CA05.2024
Skills
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Decision-Making
- Complex Problem-Solving
- Relationship Building
- Courteous and Professional
Accomplishments
- Achieved Best Delegation Award at the 75th Annual Model United Nations Conference through effectively helping with the writing of position papers and through my research on tangible solutions to ongoing problems.
Languages
Italian
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Timeline
Server
Italian Home Made
07.2022 - 07.2023
Associate
In-N-Out Burger
11.2018 - Current
Sales Associate
Shoe Palace
04.2017 - 05.2018
Bachelor of Arts - Political Science
California State University - Long Beach