MICHAEL HARTMAN
Buffalo,United States
Summary
Dynamic and results-driven Universal Banker at Lake Shore Bank, excelling in cash handling and relationship building. Proven ability to maintain accountability for cash while delivering exceptional customer service. Skilled in financial transactions and problem-solving, ensuring customer satisfaction in a high-volume environment.
Overview
5
5
years of professional experience
Work History
Universal Banker
Lake Shore Bank
Hamburg
05.2025 - Current
- Accurately processed deposits, withdrawals, loan payments and transfers while maintaining 100%
- Opened and closed Checking/Savings/CD accounts
- Kept customers updated on interest rates and guided them on what they can do
- Maintained adherence to federal regulations including Reg CC, Reg E, BSA/AML, OFAC and privacy polices.
MAIL HANDLER
United States Postal Service
Buffalo
09.2024 - 04.2025
- Handled mail and packages efficiently, ensuring timely processing and delivery
- Maintained organized inventory of incoming and outgoing mail, supporting operational effectiveness
- Implemented safety protocols for handling sensitive materials, ensuring compliance with USPS
- Collaborated with team members to streamline workflow and enhance service delivery
Printing Press Assistant/Sales Assistant
Hillstar Promotions
Buffalo
04.2021 - 09.2024
- Managed cash transactions accurately and efficiently, ensuring compliance with financial policies
- Built strong relationships with clients, enhancing customer loyalty and service satisfaction
- Assisted in data inputting for financial records, streamlining
- Contributed to problem-solving initiatives, improving operational efficiency and customer experience
Education
Associate of Applied Science - Business Administration
Erie Community College
WilliamsvilleAssociate of Science -
St. Francis High School
Hamburg05.2019
Skills
- Money handling
- Customer Service
- Relationship building
- Attention to detail
- Financial transactions
- Account opening and maintenance
- Mobile Banking Systems
- Fraud Detection
- Strong work ethic
Timeline
Universal Banker
Lake Shore Bank
05.2025 - Current
MAIL HANDLER
United States Postal Service
09.2024 - 04.2025
Printing Press Assistant/Sales Assistant
Hillstar Promotions
04.2021 - 09.2024
Associate of Applied Science - Business Administration
Erie Community College
Associate of Science -
St. Francis High School