Michael Heckley
Bennington,VT
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Medical Unit Secretary
Mercy Hospital Springfield
05.2018 - Current
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Prepared and processed patient referrals and transfer requests.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Computer Technician
Windsor Marketing Services
04.2015 - 04.2017
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Linked computers to network and peripheral equipment.
Education
Associate of Applied Arts - Vocational Education
UNIVERSITY OF TORONTO
Toronto Ontario Canada04.1984
Skills
- EHR Software
- Data Entry Software
- Office Equipment Operation
- Patient Database Maintenance
- Entering Patient Data
- Office Supplies and Inventory
- Order Purchasing
- Practitioner Support
- CPR Certified
- Patient Referral
- Office Support
- Patient Discharges
- Teamwork and Collaboration
Timeline
Medical Unit Secretary
Mercy Hospital Springfield
05.2018 - Current
Computer Technician
Windsor Marketing Services
04.2015 - 04.2017
Associate of Applied Arts - Vocational Education
UNIVERSITY OF TORONTO
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