Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Emergency Room Unit Secretary
Anaheim Regional Medical Center
11.2020 - 11.2022
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted and interacted with patients to provide information and answer questions.
Coordinated hospital-to-hospital transfers and in-hospital admissions.
Monitored and updated Emergency Department electronic board census and flow.
Assisted nurses by obtaining and relaying critical lab values in timely manner.
Liaison between hospital departments and Emergency Department.
Worked closely with doctors in hospital admissions process.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Received and routed department updates to Charge Nurse.
Verified patients' insurances to ensure admission to correct provider.
Administrative Assistant
Emanate Health
01.2019 - 03.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and patient appointments for staff teams.
Verified patient insurance and coverage for outpatient care.
Assisted in program outreach by calling patients and explaining purpose of outpatient clinic.
COPE Health Scholar
COPE Health Solutions
03.2017 - 08.2018
Supported patients and family members, actively listening to concerns and offering compassionate care.
Cleaned and set up rooms in preparation for patient appointments.
Disinfected tools, equipment and surfaces between patients.
Coordinated with other healthcare professionals to provide patients with comprehensive care.
Prepared and delivered meals to patients, assisting with feeding when necessary.
Took and recorded patients' vital signs, documenting in medical charts.
Monitored patient progress and reported changes to healthcare professionals.
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