Summary
Overview
Work History
Education
Skills
Timeline
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Michael Heidenrich

Pittsburgh,PA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience

Work History

Sales Representative

Steel City Beer Wholesalers
05.2023 - Current
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Malt Beverage Lead

Market District Giant Eagle
10.2022 - 04.2023


  • Resolved customer complaints professionally, ensuring repeat business and positive experiences.
  • Led promotional events, engaging customers with product knowledge and samples to drive sales growth.

Realtor

Howard Hanna Real Estate
04.2018 - 10.2022
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Built lasting relationships with clients through excellent communication and dedication to their needs.
  • Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.

Education

Associate of Arts - Photography

The Art Institute of Pittsburgh
Pittsburgh, PA
06.2008

Skills

  • Prospecting Skills
  • Problem-Solving Strengths
  • Customer Retention Abilities
  • Product Management and Pricing

Timeline

Sales Representative

Steel City Beer Wholesalers
05.2023 - Current

Malt Beverage Lead

Market District Giant Eagle
10.2022 - 04.2023

Realtor

Howard Hanna Real Estate
04.2018 - 10.2022

Associate of Arts - Photography

The Art Institute of Pittsburgh

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Michael Heidenrich