Michael Herbert
Galt,CA
Summary
Asset Protection and Risk Management Leader with extensive experience overseeing multi-location operations. Proven track record of leading investigations, driving significant shrink reduction, and developing high-performing teams. Recognized for building strong partnerships and delivering consistent, measurable results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Asset Protection Manager
J.C. Penney
Sacramento, CA
11.2022 - Current
- Supervised multi-location operations, guaranteeing adherence to safety regulations, effective inventory management, and comprehensive internal and external investigations.
- Developed and implemented training programs focused on theft prevention, fostering a secure environment and minimizing loss.
- Developed and implemented loss prevention strategies to minimize shrinkage across multiple store locations.
- Analyzed data from surveillance systems to identify trends and enhance security measures.
- Led cross-functional teams in developing emergency response plans for various scenarios.
- Evaluated and optimized inventory management processes to reduce risk of loss or damage.
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Created and maintained records of security incidents and investigations.
- Reviewed and updated store security policies and procedures.
- Enhanced theft prevention measures, resulting in an increase of apprehensions from 4 to 119.
- Conducted thorough investigations into five internal theft cases, ensuring enhanced security and trust within the store environment.
- Implemented and monitored asset protection strategies, reinforcing adherence to policies and procedures.
- Facilitated partnerships with mall security teams and guided asset protection associates in implementing effective strategies to mitigate retail shrinkage.
- Conducted thorough weekly audits to guarantee consistent safety practices and policy compliance across a network of retail locations.
- Developed and delivered specialized security training programs for staff and store leadership, focusing on strengthening theft prevention measures and optimizing operational workflows.
Asset Protection Specialist
Safeway
Sacramento, CA
07.2022 - 11.2022
- Implemented and maintained asset protection protocols to safeguard inventory across 20 retail locations.
- Analyzed inventory control processes and conducted shrink audits to identify and address loss sources.
- Analyzed data and utilized investigative tools to detect and address internal theft and violations of established policies.
- Assisted law enforcement and warehouse teams in recovering stolen merchandise. Supported implementation of security protocols and loss prevention strategies across 20 stores to enhance asset protection and minimize merchandise shrinkage.
- Optimized inventory control processes and executed systematic audits to enhance operational efficiency.
- Spearheaded coordination efforts with law enforcement and internal teams to establish comprehensive merchandise recovery strategies, reinforcing security across the organization.
- Analyzed security systems and investigated policy violations with advanced detection tools to maintain robust asset protection across diverse sites.
- Managed comprehensive asset protection strategies across 20 stores, focusing on the implementation of security protocols and regular inventory audits to mitigate losses.
- Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Conducted thorough investigations into suspected cases of internal theft, leading to the resolution of multiple incidents.
Asset Protection Operations Coach
Walmart
09.2016 - 07.2022
- Implemented compliance strategies to ensure strict observance of state laws and internal policies.
- Organized and conducted weekly safety meetings while instructing associates on compliance with hazardous waste handling standards.
- Analyzed CCTV footage to identify potential theft incidents and support inventory management efforts.
- Monitored store activities and coordinated with law enforcement to apprehend shoplifters and enhance safety protocols.
- Achieved enhanced inventory control and reduced shrinkage through thorough investigations of cash shortages and theft incidents. Developed and executed comprehensive security protocols and asset protection strategies.
- Investigated security trends and risk patterns to streamline resource allocation and reinforce loss prevention measures throughout store operations.
- Led compliance audit initiatives and designed security protocols to guarantee effective policy enforcement and comprehensive risk management.
- Developed training programs to enhance team performance and operational efficiency.
- Collaborated with management to design strategies that align operational goals with corporate objectives.
- Provided leadership and guidance to employees, facilitating professional growth opportunities within the organization.
- Fostered a positive work environment by promoting collaboration and open communication among team members.
- Collaborated closely with other department heads to align goals, improve interdepartmental cooperation, and create a cohesive organizational structure.
Coach
Results Transformation Center
03.2019 - 07.2020
- Designed and led workout classes accommodating 10 to 50 participants, focusing on effective instruction of proper techniques for optimal fitness outcomes.
- Facilitated client progress towards fitness goals by delivering tailored feedback and motivational encouragement.
- Coordinated management of customer inquiries, product sales, and client check-ins to streamline communication and support business objectives.
- Implemented systematic cleaning and organization protocols for gym equipment to maintain optimal operational standards.
- Coordinated orientation programs for new members, ensuring an engaging and positive learning atmosphere.
Security supervisor
Securitas
Sacramento
03.2013 - 11.2016
- Led security team operations, coordinated emergency responses, and managed access control systems while maintaining strict compliance with safety protocols.
- Developed comprehensive security procedures, monitored surveillance systems, and maintained detailed incident reports for multiple client facilities.
- Supervised and trained security personnel, fostered positive relationships with stakeholders, and implemented effective communication protocols.
- Optimised patrol schedules, reduced security incidents through proactive measures, and enhanced emergency response efficiency.
- Mentored new security officers, facilitated team development programmes, and maintained high standards of professionalism across shifts.
Education
Bachelor's Degree - Criminal Justice
University of Phoenix, Online
10 2027
Skills
- Effective conflict resolution
- Strategic development
- Risk mitigation strategies
- Analytical Thinking
- Interpersonal Skills
- Effective leadership
- Inventory Management
- Effective communication
Certification
Wicklander-Zulawski
Timeline
Asset Protection Manager
J.C. Penney
11.2022 - Current
Asset Protection Specialist
Safeway
07.2022 - 11.2022
Coach
Results Transformation Center
03.2019 - 07.2020
Asset Protection Operations Coach
Walmart
09.2016 - 07.2022
Security supervisor
Securitas
03.2013 - 11.2016
Bachelor's Degree - Criminal Justice
University of Phoenix, Online