Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Moreno

New Braunfels,TX

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

9
9
years of professional experience

Work History

Server

Las Palapas Restaurants
New Braunfels, TX
07.2015 - 10.2024
  • Trained new employees on restaurant procedures and plating techniques.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Customer Service Representative

TaskUs
New Braunfels, TX
06.2021 - 08.2023
  • Supported sales team members to drive growth and development.
  • Strengthened customer retention by offering discount options.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.

Education

GED -

Premier High School
New Braunfels, TX
05-2018

Skills

  • Hostess support
  • Table resetting
  • Food inspection
  • Daily specials memorization
  • Team member support
  • Task prioritization
  • Order management
  • Team collaboration
  • Customer service
  • Quality control
  • Ordering procedures
  • Staff training
  • Team supervision
  • Organizational skills
  • Employee training
  • Staff management
  • Office management
  • System monitoring
  • Server monitoring
  • Data management

Timeline

Customer Service Representative

TaskUs
06.2021 - 08.2023

Server

Las Palapas Restaurants
07.2015 - 10.2024

GED -

Premier High School
Brooklyn Moreno